E-commerce Operations Specialist

2 weeks ago

Singapur, Singapore GRANDLINK INTERNATIONAL (SG) PTE. LTD. Full time

Job Description We are a growing e-commerce company focusing on pet supplies and peripherals, with a core range of cat products. We are looking for a creative specialist who is familiar with Southeast Asian e-commerce platforms. In this role, you will oversee operations on Shopee and TikTok, drive brand growth, and attract pet-loving consumers through engaging visual content and marketing initiatives—ultimately boosting sales and brand visibility. Key Responsibilities 1. Multi-platform Store Operations Manage the daily operations of Shopee, TikTok and Lazada stores, including product listings, promotions, order processing, and customer service. Analyze platform data, optimize product pages and keywords to improve ranking and conversion rate. 2. Content Creation & Visual Design Produce eye-catching product photos, short videos, and creative content highlighting product features and pet use scenarios. Proficient in design tools (e.g., Canva, Photoshop) and video editing software (e.g., CapCut, Premiere). 3. Social Media & Marketing Campaigns Plan and execute TikTok livestreams and short video campaigns to interact with pet communities and increase engagement. Assist with ad material creation and tracking performance, ensuring ROI optimization. 4. Market & User Insight Monitor pet industry trends, analyze competitors, and propose product or marketing improvements. Gather user feedback and assist in enhancing product and service experience. Requirements 1. Experience & Skills Minimum 1 year of e-commerce operations experience, familiar with Shopee, TikTok, and Lazada platform policies and strategies. Able to independently handle visual content production (photo & video). Experience in pet products or related categories is a strong advantage. 2. Personal Qualities Passionate about pets, especially cats, with understanding of pet product markets and user needs. Creative, social-media savvy, and able to identify content trends. Strong results orientation, analytical mindset, and willingness to learn. #J-18808-Ljbffr

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