Business Analyst ERP

2 weeks ago

Singapore SPT ASIA PTE LTD Full time
Duties and Responsibilities
  • Requirements Management & Process Optimization
    • Collect, analyze, and document business requirements across sites in Singapore, Wuxi, and Clark
    • Translate business needs into clear concepts for ERP and BI solutions
    • Support process standardization and harmonization across the three sites
    • User Training & Support
      • Organize and deliver training sessions and workshops for proAlpha and QlikSense users
      • Coach and support end-users to improve system adoption and competence
      • Develop user documentation, guidelines, and best practices
      • Serve as a regional point of contact for ERP- and BI-related questions
      • Business Intelligence (QlikSense)
        • Support business stakeholders in defining reporting and dashboard requirements
        • Coordinate with the central BI team or external partners for implementation
        • Ensure data quality, consistency, and effective use of BI solutions across sites
        • ERP (proAlpha)
          • Contribute to the optimization and further development of ERP processes in production, logistics, purchasing, and quality
          • Participate in rollouts, migrations, and the introduction of new modules across the three sites
          • Provide 2nd-level ERP support and collaborate with the central Business Applications team
        Education / Qualification
        • Degree in Business Informatics, Business Administration, Engineering, or a related field
        Experience
        • Minimum 5 years of professional experience working with ERP systems (ideally proAlpha) and BI solutions (preferably QlikSense)
        • Strong background in requirements engineering and structured process analysis
        Core Competencies
        • Passion for conducting training sessions and enabling business users
        • Excellent communication and facilitation skills, combined with a structured work style
        • Service-oriented mindset with strong ownership and problem-solving skills
        • Fluent in English; Mandarin or Tagalog would be an advantage
        Others
        • Open to travel when required and committed to close collaboration with colleagues across Singapore, Wuxi, Clark, and Europe
        #J-18808-Ljbffr

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