Sr. Specialist, Sales Development

Sr. Specialist, Sales Development (English Speaker) – Concentrix

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Key Responsibilities

• Engage enterprise inbound leads quickly via calls, emails, and digital touchpoints to maximize speed‑to‑lead.
• Conduct structured discovery to understand use cases, AI adoption goals, stakeholder landscape, and buying process. Validate qualification criteria (BANT).
• Position ChatGPT capabilities at a high level to generate interest and secure meetings for Account Directors.
• Manage efficient handoff and context‑rich opportunity notes to ensure downstream sales velocity.

Performance & Productivity

• Consistently exceed KPIs including speed‑to‑lead, meetings booked, opportunity acceptance rates, and qualified pipeline generated.
• Maintain disciplined, accurate qualification notes, next steps, and opportunity stages within Salesforce.
• Uphold high‑frequency outreach cadences while preserving quality and accuracy for enterprise‑level prospects.
• Ensure "opportunity quality" through rigorous discovery, targeting best‑in‑class acceptance rates by Account Directors.

Collaboration & Sales Alignment

• Work closely with Enterprise Account Directors to align on qualification standards and target customers.
• Surface patterns, customer insights, objections, and competitive intel to Sales Leadership and Product.
• Maintain a customer‑first mindset, delivering a premium experience even in early‐stage conversations.

Product Knowledge & Market Awareness

• Stay up to date on ChatGPT product releases, security and compliance features, enterprise use cases, and integration capabilities.
• Understand broader AI/ML industry trends to speak credibly with senior technical and business stakeholders.
• Adapt quickly in a rapidly evolving product and industry environment.

Nationality, Experience & Skills

• Local SG & Open for Expat
• 3–5 years of SDR/BDR or qualification experience in SaaS, with exposure to Enterprise customers.
• Proven track record of booking high‑quality meetings and generating qualified pipeline.
• Strong communication and rapport‑building skills across technical, business, and executive audiences.
• Experience applying structured qualification frameworks (BANT)
• Ability to balance speed and quality, moving quickly without compromising opportunity rigor.

Tools & Operating Rigor

• Proficiency with Salesforce; obsessive about data accuracy, notes quality, and handoff consistency.
• Familiarity with sales engagement tools (sequencing, dialers, email automation).
• Strong process discipline, comfort with structured cadences, and adherence to defined SLAs (e.g., speed‑to‑lead).

Mindset & Behaviors

• Highly motivated, competitive, and energized by activity‑driven excellence.
• Comfortable managing high inbound volume while maintaining enterprise‑level professionalism.
• Organized, curious, and confident running structured conversations with senior stakeholders.
• Customer‑centric and excited to contribute to a rapidly evolving AI and enterprise GTM landscape.

Other Informations

• Permanent position
• Working Arrangement: Fully on‑site
• Working Hours: Monday‑Friday
• Office Location: 80 Pasir Panjang Rd, #15‑83/84 Mapletree Business City II, Singapore

Privacy and Information Security

• Adhere security requirements in the process.
• Protect the privacy of personal information.

• Only shortlisted candidates will be contacted.

Seniority level: Mid‑Senior level

Employment type: Full‑time

Job function: Sales and Business Development

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