Senior Infrastructure Engineer

We are seeking an experienced Technical Lead to oversee our storage, backup, and cloud operations, combining traditional enterprise storage expertise with modern cloud infrastructure management. This role will lead technical initiatives across our hybrid storage environment, ensure robust backup and recovery capabilities, and drive innovation in our cloud transformation journey, while ensuring smooth day-to-day operations.

The Technical Lead will be responsible for architecting, implementing, and managing enterprise storage and backup solutions while maintaining operational excellence.

• Design and implement enterprise-wide storage and backup architecture spanning on-premises and cloud environments (Government Cloud)
• Lead the strategic direction for storage and backup solutions, including cloud migration initiatives
• Provide technical mentorship to team members and establish best practices
• Drive automation and infrastructure-as-code initiatives for storage and backup operations
• Manage a team of 2 storage engineers

• Design and maintain enterprise backup architecture
• Develop and implement backup policies and retention strategies
• Monitor backup success rates and investigate failed backups
• Perform regular backup restoration testing and validation
• Implement and maintain disaster recovery procedures
• Optimise backup windows and resource utilisation
• Configure and maintain backup reporting and monitoring systems
• Ensure compliance with data retention policies and regulatory requirements

• Manage daily storage and backup operations, including provisioning, monitoring, and troubleshooting
• Handle incident management and provide 24x7 on-call support when required
• Perform regular health checks and preventive maintenance
• Execute backup and recovery operations, ensuring data integrity and availability
• Monitor storage capacity and performance metrics
• Process and fulfil service requests within agreed SLAs
• Maintain up-to-date documentation of all operational procedures
• Conduct regular system patching and firmware updates
• Generate periodic reports on storage utilisation and performance

• Oversee the management of Hitachi storage systems and Commvault backup infrastructure
• Architect and implement cloud storage and backup solutions across multiple platforms
• Develop disaster recovery and business continuity strategies
• Establish and maintain storage and backup performance metrics
• Create and maintain technical documentation and operational procedures
• Participate in change management processes and maintenance windows

• Work closely with cloud engineering team to evaluate and adopt newer technologies in storage domain
• Lead proof-of-concept initiatives for new storage and backup solutions
• Develop roadmaps for storage and backup modernisation using available cloud technology.
• Optimise storage and backup costs across hybrid cloud environments

Requirements:

• Bachelor's degree in Computer Science, Information Technology, or related field
• Minimum 8 years of experience in enterprise storage and backup administration, with at least 3 years in a technical leadership role
• Extensive experience with Hitachi storage systems and Commvault backup solutions
• AWS Certified Solutions Architect Professional certification (Required)
• AWS Storage Specialty certification (Preferred)
• Government Cloud backup and storage operations experience (Preferred)
• Proven experience in storage and backup automation
• Advanced knowledge of storage networking protocols and backup technologies

Technical Skills

• Enterprise Storage: Hitachi Vantara storage systems, SAN/NAS architectures
• Backup Solutions: Commvault administration and architecture, enterprise backup methodologies
• Data Protection: Experience with various backup types (full, incremental, differential)
• Cloud Platforms: AWS storage services including S3, EBS, EFS, FSx, Storage Gateway
  Strong experience with AWS backup and disaster recovery services (AWS Backup, S3 lifecycle policies, Cross-Region Replication)
  Working knowledge of Azure fundamentals and storage services (for future initiatives)
  Cloud backup solutions
• Automation: PowerShell, Python, or similar scripting languages
• Infrastructure as Code:
  Strong expertise in AWS CloudFormation and Terraform, or equivalent
• ITIL processes and practices

Professional Qualifications

• Hitachi Vantara Certified Professional or equivalent storage brand professional certifications (Required)
• Commvault Certified Professional or equivalent backup software certifications (Required)
• AWS Certifications :
  AWS Certified Solutions Architect Professional (Required)
  AWS Storage Specialty (Preferred)
• Azure Fundamentals certification (Preferred)
• ITIL certification (Preferred)

Personal Attributes

• Strong analytical and problem-solving capabilities
• Excellent project management and organisational skills
• Outstanding written and verbal communication abilities
• Proven leadership experience in technical environments
• Ability to work effectively under pressure and manage multiple priorities
• Strong service-oriented mindset with focus on operational excellence

As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment.

This is a 3-year contract. All applicants will be notified on whether they are shortlisted or not within 4 weeks of the closing date of this job posting.