
Service Engineer
6 days ago
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Responsibilities- Attend to customer enquiries and complaints, including on-site calls
- Recommend preventive measures and provide prompt and effective resolution to technical problems
- Assuage dissatisfied customers with prompt resolutions for any product or service issues
- Provide guidance and technical assistance to service teams and sub-contractors on service assignments, testing and commissioning; verify and prepare payment to sub-contractors
- Remain actively involved in the implementation of department strategies and initiatives such as service value-chain businesses
- Update Service information system and follow up with all necessary paperwork diligently, timely and accurately for smooth operation of the department
- Diploma/Degree in Mechanical Engineering
- Minimum 2 years of technical experience with knowledge in air-conditioning, chiller, ACMV or HVAC systems
- Resourceful with good analytical and interpersonal skills
- Possess Class 3 driving license will be an added advantage
- Mid-Senior level
- Full-time
- Industries: Appliances, Electrical, and Electronics Manufacturing and HVAC and Refrigeration Equipment Manufacturing
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