Project Director

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Director, Client Projects is a leadership role, responsible for developing and directing the planning/strategic planning of multiple projects related to client implementation. This role oversees the coordination and management of employees and resources required to successfully complete client implementation projects, from initiation to completion within budget and on time, using either a waterfall or agile methodology. A culture of collaboration and innovation is driven across teams to achieve operational excellence. Key responsibilities Oversee the execution and completion of client implementation projects. Lead complex projects supporting the company-client relationship, ensuring customer satisfaction. Provide budget analysis, labor planning, and coordination of activities between client and company employees. Monitor project completion from initiation through delivery to meet revenue and cost projections. Oversee the installation and client acceptance of capitalized equipment, enterprise software systems, or system integration projects. Mediates internal issues and conflicting priorities for cross‑functional teams focused on delivery of solutions to clients. Define client implementation project scope and objectives. Prepare budgets based on scope of work and resource requirements. Create the project management plan and obtain sign‑off. Track project cost to monitor compliance to budget. Develop and manage a detailed client implementation project schedule and work plan. Provide project updates on a consistent basis to stakeholders. Manage contracts with vendors and suppliers, assigning tasks and communicating deliverables. Utilize industry best practices, techniques, and standards throughout project execution. Monitor progress and make adjustments as needed. Measure project performance to identify improvement areas. Oversee all incoming and outgoing project documentation and develop relevant status reports. Ensure project milestones are met and scope changes align with budget and are effectively managed. Implement improvements from project reviews using artefacts and historical metrics to enhance processes and quality. Provide leadership, guidance, and support to project managers and implementation teams, fostering a collaborative environment and a culture of excellence and accountability. To thrive in this role, you need to have Significant communication and stakeholder engagement skills at senior leadership/executive level. Significant client implementation project/program management experience. Excellent organizing and planning skills. Attention to detail and accuracy. Interpersonal skills and resourcefulness. Analytical skills. Proactive approach and ability to work independently and in a team. Ability to work under pressure and meet deadlines. Conflict resolution using a solution‑focused approach. Creative problem solving. Ability to complete projects according to outlined scope, budget, and timeline. Coordination of team activities and stakeholders for project completion. Academic qualifications and certifications Bachelor’s or equivalent degree in the relevant field of study. Relevant certifications such as PMI, CAPM, PMP, Prince 2, etc. Required experience Significant professional experience in project management within a global IT services organization. Experience with high complexity, cross‑services/technology domain solutions. Experience with project management software tools, methodologies, and best practices. Experience managing the entire project lifecycle. Experience coordinating operational tasks of a team. Experience delivering client implementation projects. Experience delivering projects using an agile methodology. Experience interacting with client stakeholders on planning, progress tracking, communication, and escalation activities. Experience interacting with executive stakeholders and providing feedback in steering committee meetings. People management/leadership experience within a global IT services organization. About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long‑term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start‑up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. 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