Executive (Operations cum Call Center)

4 days ago


Singapur, Singapore LENTOR AMBULANCE PTE. LTD. Full time

Lentor Ambulance provides Emergency Ambulance Service and Medical Transport Service to the general public of Singapore. Visit our website for more details.

Join our team in this meaningful work of caring for others in their time of need.

As a Executive for Operations, you will manage non-emergency ambulance bookings, plan and allocate cases to our ambulance team, route planning , manage crew roster & equipment, and to ensure smooth running of daily operations.

Job Highlights

  • Attractive performance incentive and bonus
  • Career advancement
  • Salary commensurate with relevant working experience

Duties & Responsibilities

  • Perform email + call-taking functions include but not limited to enquiries, bookings, feedback
  • Ensure accuracy of booking records
  • Plan resource deployment according to project requirement
  • Ensure operationality of crew and equipment
  • Assign daily crew pairing and monitor crew movements
  • Verify crew attendance and allowances
  • Route planning for optimised vehicle efficiency
  • Collect daily cash and ensure accuracy of cash records
  • Perform any other office duties, as assigned by supervisor/manager

Requirements

  • Any Diploma (minimum requirement)
  • STATE your Language capability clearly in resume/CV.
  • Good interpersonal and communication skills, multilingual is an added advantage.
  • Able to work in a fast-paced environment.
  • MS Excel & WhatsApp knowledge
  • Able to commit weekend and work overtime when needed (cover colleauges on leave or MC duties)
  • Relevant experience in coordinating ambulance fleets (bonus)
  • Training will be provided
  • You may/will have roster Night duty and weekend duties monthly.

Work Location

  • (7mins walking distance from Yio Chu Kang MRT station)

Only shortlisted candidates will be contacted for interview.

Candidate are advise to state your language/dialects capability clearly in resume/CV.

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