Splunk Engineer

3 weeks ago


Singapur, Singapore ITCAN PTE. LIMITED Full time

Splunk Enterprise, Splunk Observability and Splunk ITSI ITSM – Information Technology Service Management, BMC Remedy ITSM, Infra Automation, LINUX Scope of RE for the project. Responsibilities Implement and enable applications for Splunk APM (Application Performance Monitoring), RUM (Real User Monitoring), and Synthetic monitoring. Onboard new applications and services to the Splunk monitoring platforms, APM, RUM, and Synthetic. Maintain Splunk Observability tools including Infrastructure Monitoring. Continuously tune and optimize alert rules to reduce false positives/negatives and improve incident detection. Coordinate with the Operations team for patching and upgrading of Splunk agents across environments. Proactively monitor hosts, applications, and infrastructure components to detect and resolve issues early. Create and fine-tune dashboards to provide actionable insights and visibility into system and application health. Configure and manage paging and alerting duties to ensure timely responses to incidents. Collaborate with cross-functional teams to improve monitoring coverage and effectiveness. Organize and lead bi-monthly operational meetings related to Splunk and monitoring activities. Manage Business As Usual (BAU) tasks along with continuous enhancements to the monitoring solutions. Develop, maintain, and update documentation, including Standard Operating Procedures (SOPs) and knowledge base articles. #J-18808-Ljbffr



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