IT Field Support Engineer
3 weeks ago
Responsibilities: On-Site IT Field Support : Deliver on-site support for IT infrastructure, including setup, configuration, and troubleshooting of hardware and software. New Equipment Setup : Install, configure, and integrate new IT devices into existing systems. Asset Management : Handle IT asset transfer, conversion, and ownership changes while ensuring compatibility and optimal performance. System Setup & Software Installation : Manage initial system setup and software deployment in collaboration with specialized teams for hardening and administration. Endpoint Hardening & Maintenance : Perform desktop and laptop hardening, patching, testing, and troubleshooting, with regular support at remote sites. Peripheral Support : Set up and troubleshoot printers, scanners, and related devices. General IT Issue Resolution : Provide timely support for common IT issues across office locations, including airbases. Scheduled Endpoint Maintenance : Conduct routine endpoint health checks, patching, and reactive maintenance at remote sites. Network Support (Level 1) : Provide first-level troubleshooting for network-related issues, minimizing downtime. ITSM & Ticket Management : Manage and resolve IT service tickets within defined SLA timelines. Inventory Management : Maintain hardware and software records using in-house applications for registration, de-registration, and ownership changes. Third-Party Software Support : Support applications such as Adobe, Microsoft Office Suite, and Google Workspace. Cross-Functional Collaboration : Work closely with Group IT Security, Server, and Network teams to ensure seamless operations. Security Incident Response : Investigate and respond to security incidents promptly to minimize impact. Project Support : Assist with IT projects, including new deployments and testing of IT infrastructure changes. Requirements: Proficiency in Windows OS ; familiarity with MacOS and Linux is an advantage. Experience with productivity tools (Microsoft Office, Google Workspace, etc.). Strong knowledge of IT hardware components and troubleshooting. Hands-on experience with Active Directory User Management . Familiarity with deployment tools (Microsoft Autopilot, Tanium, etc.). Proficient in remote desktop solutions (e.g., Bomgar). Experience with video conferencing tools (Microsoft Teams, Google Meet, Zoom, Webex). Working knowledge of ServiceNow ITSM or similar platforms. ITIL Foundation certification or understanding of ITSM best practices preferred. Strong communication skills and ability to work independently. Detail-oriented with a commitment to delivering high-quality, customer-focused service. Professional certifications (e.g., Microsoft, CompTIA) are a plus. Work Location: Paya Lebar / Changi – Mon to Fri 8am to 5.30pm OR Benoi – Mon – Fri 7.25 to 5pm, islandwide transportation provided (EA Reg No: 20C0312) Please email a copy of your detailed resume to for immediate processing. Only shortlisted candidates will be notified. #J-18808-Ljbffr
-
Application Support Engineer
2 weeks ago
Singapur, Singapore PALO IT Full timeWho We Are Build. Scale. Sustain. PALO IT is a global technology consultancy that crafts tech as a force for good. We design, develop and scale digital and sustainable products and services to unlock value across the triple bottom line: people, planet, profit. We do the right thing, and we do it right. We're proud to be a World Economic Forum New Champion,...
-
IT Field Support Engineer
4 days ago
Singapur, Singapore ST Engineering Full timeGet AI-powered advice on this job and more exclusive features. IT Field Service Engineers are technical staff in ST Engineering’s IT organisation who keep IT assets in good working order and ensure that they run smoothly every day. They are first responders who assist users who experience technical difficulties when operating any IT resource, be it...
-
FIELD SUPPORT ENGINEER
2 weeks ago
Singapur, Singapore Protemps Employment Services Pte Ltd Full timeResponsibilities Perform technical assistance over the phone or site Assist customers to resolve technical issues Manage third party vendors for problem resolutions, timely closure for problem tickets generated Experience in call center environment Provide 2nd level IT technical to users Period Contract Role (1 year) Location Working Hours Mon – Fri,8AM...
-
Desktop Support Engineer – IT Firm
20 hours ago
Singapur, Singapore IT Solution Pte Ltd Full timeLooking for Desktop Support Engineer in Singapore Position Title Description IT Solution Singapore is currently looking to appoint a Desktop Support Engineer to join their company IT team in Singapore office. IT Solution Pte Ltd aims to be the leading Singapore-based firm for corporate IT service that provides One-Stop Solution services for our clients. We...
-
Singapur, Singapore NTT DATA, Inc. Full timeCross Technology Service Delivery Field Support Engineer (L2) Join to apply for the Cross Technology Service Delivery Field Support Engineer (L2) role at NTT DATA, Inc. Cross Technology Service Delivery Field Support Engineer (L2) 1 week ago Be among the first 25 applicants Join to apply for the Cross Technology Service Delivery Field Support Engineer (L2)...
-
Junior IT/Field Support Engineer
2 weeks ago
Singapur, Singapore Alphaeus Pte. Ltd. Full timeOverview Provide support and resolution on 1st level end-user telephonic/email enquiries and issues on in-house applications and standard PC and notebook problems related to hardware and operating system. Logging of service desk calls and documentation of all user requests and problem resolution in problem ticket system. Issuing of inventory tags and...
-
Singapur, Singapore NTT DATA, Inc. Full timeOverview Cross Technology Service Delivery Field Support Engineer (L2) -1 at NTT T DATA, Inc. Join to apply for the Cross Technology Service Delivery Field Support Engineer (L2)-1 role at NTT DATA, Inc. Make an impact with NTT DATA — Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading...
-
Managed Services Engineer
4 weeks ago
Singapur, Singapore PALO IT Full timePALO IT is a global technology consultancy that crafts tech as a force for good. We design, develop and scale digital and sustainable products and services to unlock value across the triple bottom line: people, planet, profit. We do the right thing, and we do it right. We're proud to be a World Economic Forum New Champion, and a B Corp-certified company. We...
-
Assistant Field Engineer
3 weeks ago
Singapur, Singapore MCI Career Services Pte Ltd Full timeBenefits Salary: Up to $3500 Location: Penjuru Timing: 8.30am - 6pm Monday to Friday Performance Bonus Key Responsibilities Assist in the installation, testing, and commissioning of equipment and systems Perform preventive maintenance and emergency repairs on-site Support senior engineers in diagnostics and troubleshooting Document service activities,...
-
Assistant Field Engineer
2 weeks ago
Singapur, Singapore MCi Career Services Full timeResponsibilities Assist in the installation, testing, and commissioning of equipment and systems Perform preventive maintenance and emergency repairs on-site Support senior engineers in diagnostics and troubleshooting Document service activities, reports, and technical issues accurately Ensure compliance with safety standards and company protocols...
