Site Lead

Overview Join to apply for the Site Lead role at JLL . 2 weeks ago Be among the first 25 applicants. Responsibilities Relief Reception Duties – Create and maintain a welcoming environment by greeting and assisting all visitors, staff and employment candidates Provide general reception services by responding to general office emails and public inquiries Post-conference room schedules, notices, and office communications as needed Other duties as assigned by supervisor Administrative Duties – Perform general office administrative tasks such as creation of word documents, spreadsheets, publications, and signage for the office Serve as a liaison between office staff and facilities management in service requests Assist when required to maintain office databases for employee locations and seating assignments, floor plans and employee phone lists Assist with new hire process by coordinating with IT department and Facilities to confirm seating assignments and prepare work stations, provide welcome material and updating appropriate employee databases Confirm the receipt of and verify accurate invoicing for deliveries, goods and services Assist in monthly reporting as well as QBRs Other duties as assigned by supervisor Facilities Services – Assist in general facilities duties to ensure the adequate provision of office services and supplies Conduct daily walk-through of the office to ensure safe, clean and organized office, lobby and conference rooms Process orders and maintains inventories on all general office supplies, facilities equipment and supplies Assist with vendor selection, order special deliveries and coordinate vendor services Review and resolve outstanding ticket requests in line with set KPI Co-ordinate vendors where required Minor project management – Moves/Adds/Changes Manage and implement Preventative Maintenance Program and ensure compliance Ensure managed site/risk compliance Financial Management of budget and processing of vendor invoices in line with account processes 24/7 emergency call support and site attendance is required Ensure escalation procedures and incident reporting procedures are implemented and in place EHS – Understand and comply with all EHS arrangements or instructions Report any failings in EHS arrangements to line manager Ensure strict compliance with EHS policies Report all incidents within specified timeframes Carry out, report and record monthly and quarterly inspections and ensure accurate remediation of defects or any non-compliances Where applicable, induct vendors to site-specific situations and keep records Work closely with Corporate Security on safety and security questions or concerns Other duties as assigned by supervisor Oversee client Fire Warden/First Aid program People Management – Demonstrate and ensure to instill a culture in the team that match our ‘I am JLL’ core behaviours and values of being an Expert, Proactive, Innovative, Versatile, Team Player and valuing the Customer Manage and coach team Develop and sustain a high-quality, well-motivated team Ensure high staff morale, trust and work ethics Actively support an environment that supports teamwork, cooperation, and performance excellence within team Assist in mentoring and enabling Training & Development of team members Candidate Specification: Key Selection Criteria Ideal Experience Previous facilities experience in a corporate environment Strong customer service focus Strong PC literacy and proven ability to manage daily activities using various systems, including the internet and email functions; intermediate/advanced Word, Excel, and PowerPoint skills Financial Management/Budget Experience Evidence of problem-solving skills—capacity to deal with ambiguity and solve complex problems effectively Other Personal Characteristics Strong communicator—Good presentation skills and possesses strong verbal & written communication skills; also an active listener Passion for quality—has an eye for detail to ensure the best delivery of services Self-motivated, confident & energetic Ability to effectively deal with stressful situations Flexible—able to adapt to rapidly changing situations Is a team player—able to cooperate and work well with others to meet targets Exhibits honesty & trustworthiness Open to new ideas & willing to challenge status quo Key Stakeholders Client staff Specialized vendor staff Regional Facilities Manager Reporting To Area Lead Seniority level Mid-Senior level Employment type Full-time Job function Information Technology We’re removing duplicate entries and related prompts to keep the description focused on responsibilities and qualifications. #J-18808-Ljbffr