Digital Solutions Analyst
24 hours ago
Overview Are you passionate about creating seamless digital experiences and driving automation? Foot Locker is looking for a Digital Solutions Analyst to join our team in Singapore and help us elevate customer service. This role blends strategic automation leadership with hands‑on digital platform management to enhance customer experience across Foot Locker’s global support ecosystem. Success means you will drive automation of service interactions, optimize digital support tools (especially Zendesk), and collaborate cross‑functionally to ensure seamless, scalable, and customer‑centric solutions. Responsibilities What You’ll Do: Lead automation and process improvement initiatives and optimize digital support tools like Zendesk. Configure workflows, triggers, and macros to enhance customer journeys. Collaborate with Customer Service, Marketing, and Engineering teams to deliver scalable solutions. Analyze customer feedback and performance metrics to identify opportunities for improvement. Keep our self‑service content fresh and relevant for every campaign and product launch. Conduct QA testing on new automation features or integrations (e.g., OMS, CMS). Collaborate with global teams to ensure localization and consistency across regions Analyse customer feedback and satisfaction metrics to identify areas of coaching and improvement. Qualifications What You’ll Bring: 3+ years of hands‑on Zendesk Sunshine administration or development experience. Strong knowledge of HTML, CSS3, SCSS, JSON, and JavaScript (Vue.js preferred). Experience with AI bots, unified communication systems, and customer feedback platforms. A proactive problem‑solver with excellent communication and collaboration skills. Zendesk certification (or willingness to obtain). Proficient in managing multiple tasks in a high‑volume, fast‑paced environment. Benefits Why Foot Locker? At Foot Locker, we don’t just sell sneakers—we create experiences. Join a global brand that values innovation, teamwork, and customer obsession. Be part of a fast‑paced environment where your ideas make an impact. Lace Up for Your Next Career Move at Foot Locker Singapore Apply now and help us redefine digital customer service at Foot Locker #J-18808-Ljbffr
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Business Analyst
2 weeks ago
Singapur, Singapore Digital Biz Solutions Full timeAbout the Company: Dbiz is a high-performing product and engineering company that partners with organizations to build out digital solutions using the right technology at the right time. We pride ourselves on our innovative use of technology in various ways. Role Summary: We are looking for an experienced IT System/Business Analyst to join our team for an...
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Business Analyst
2 weeks ago
Singapur, Singapore DIGITAL BIZ SOLUTIONS PTE. LTD. Full timeOverview Dbiz is a high-performing product and engineering company that partners with organizations to build out digital solutions using the right technology at the right time. We pride ourselves on our innovative use of technology in various ways. Role Summary We are looking for an experienced IT System/Business Analyst to join our team for an onshore...
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Analyst Programmer
2 weeks ago
Singapur, Singapore Nanyang Technological University Singapore Full timeAnalyst Programmer / Systems Analyst (Digital Solutions Department) (NIE) Join to apply for the Analyst Programmer / Systems Analyst (Digital Solutions Department) (NIE) role at Nanyang Technological University Singapore Analyst Programmer / Systems Analyst (Digital Solutions Department) (NIE) 1 year ago Be among the first 25 applicants Join to apply for the...
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Analyst Programmer
7 days ago
Singapur, Singapore Nanyang Technological University Full timeAnalyst Programmer / Systems Analyst (Digital Solutions Department) (NIE) page is loaded## Analyst Programmer / Systems Analyst (Digital Solutions Department) (NIE)locations: NTU Main Campus, Singaporetime type: Full timeposted on: Posted Todayjob requisition id: R **ABOUT THE NATIONAL INSTITUTE OF EDUCATION (NIE)**The **National Institute of Education...
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Enterprise Solutions Architect
3 weeks ago
Singapur, Singapore Digital Biz Solutions Full timeAbout the Company : Dbiz is a high-performing product & engineering company that partners up with organisations to help build out digital solutions with the right technology at the right time, whilst being innovative by using technology in different ways. JOB DESCRIPTION – Enterprise Solutions Architect About the Role: We are seeking a highly experienced...
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Analyst Programmer
2 weeks ago
Singapur, Singapore Nanyang Technological University Full timeAnalyst Programmer / Systems Analyst (Digital Solutions Department) (NIE) page is loadedAnalyst Programmer / Systems Analyst (Digital Solutions Department) (NIE) Apply locations NTU Main Campus, Singapore time type Full time posted on Posted Today job requisition id R ABOUT THE NATIONAL INSTITUTE OF EDUCATION (NIE) The National Institute of Education (NIE),...
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Analyst Programmer
5 days ago
Singapur, Singapore Nanyang Technological University Singapore Full timeAnalyst Programmer / Systems Analyst (Digital Solutions Department) (NIE) Join to apply for the Analyst Programmer / Systems Analyst (Digital Solutions Department) (NIE) role at Nanyang Technological University Singapore (NTU Singapore). About The National Institute Of Education (NIE) The National Institute of Education (NIE), Singapore, is Singapore’s...
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Business Analyst
2 weeks ago
Singapur, Singapore Epergne Solutions Full timeJoin to apply for the Business Analyst role at Epergne Solutions . We are seeking an experienced Business Analyst with a strong background in corporate internet banking and digital transaction banking . The successful candidate will play a key role in bridging business needs with technology solutions by eliciting, analyzing, and documenting requirements....
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Analyst Programmer
2 weeks ago
Singapur, Singapore Nanyang Technological University Full timeAnalyst Programmer / Systems Analyst (Digital Solutions Department) (NIE) page is loadedAnalyst Programmer / Systems Analyst (Digital Solutions Department) (NIE) Apply locations NTU Main Campus, Singapore time type Full time posted on Posted Today job requisition id R ABOUT THE NATIONAL INSTITUTE OF EDUCATION (NIE) The National Institute of Education (NIE),...
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Digital Product Analyst
3 days ago
Singapur, Singapore MSIG ASIA PTE. LTD. Full timeThis role is responsible for delivering innovative, future-ready, customer-centric, and data-driven digital solutions. You will act as a bridge between business stakeholders and cross-functional teams to analyse business needs, pain points, gaps, and industry trends, and translate these into actionable business requirements. The role involves close...
