Insurance Manager

Overview We are seeking a talented individual to join our Captives team at Marsh Singapore. This role will be based in Singapore. This is a hybrid role that has a requirement of working at least three days a week in the office. Responsibilities Serve as the insurance manager for the account team on large or complex accounts, implement action plans, monitor progress, assure service meets or exceeds expectations and protect the firm from Errors & Omissions. Draft essential comprehensive insurance documents intended for clients. Conduct research on various markets or industries as designated to find resources on new growth areas and trends for expansion for internal use to identify growth opportunities. Conduct and refine data analyses to support proposal creation and account-facing presentations. Address escalated issues and concerns in a timely and effective manner, help manage expectations, mitigate relationship risks and apply judgement as to when to escalate major issues to senior level colleagues ensuring compliance. Offer technical and transactional support for complex or high-priority relationships when needed to ensure relationship satisfaction and facilitate a mutual internal and external understanding. Develop strong relationships with professional counterparts at client organisations. Attend and participate in industry events and conferences to build up a strong professional network, maintain proximity to the relevant market and represent the Company. Develop and maintain relationships with clients and brokers. Help prepare for client directors meetings and participate as necessary. Address client requests promptly by coordinating responses in conjunction with other team members. What you need to have Degree/Diploma with minimum 3 years of relevant experience. Prior experience in underwriting or claims preferred. Attained minimum Certificate in General Insurance (CGI) or equivalent. ANZIIF or ACII will be an advantage. What makes you stand out Highly motivated, team player with good interpersonal skills. Strong communication and written skills in English. Ability to navigate swiftly in a fast-paced environment. Why join our team We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being. Marsh, a business of Marsh McLennan (NYSE: MMC), is the world’s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X. Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person. #J-18808-Ljbffr