Head of Retail

Overview

Join to apply for the Head of Retail (Optical Singapore) role at EssilorLuxottica .

We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses with a presence in over 150 countries. Our portfolio includes Varilux, Crizal, Stellest, Ray-Ban, Oakley, Oliver Peoples, Sunglass Hut, LensCrafters, and the GrandVision network, plus leading e-commerce platforms. Our global community includes over 190,000 employees driving transformation in eyewear and eyecare.

Follow us on LinkedIn to discover more. Your #FutureInSight with EssilorLuxottica

Are you ready to pioneer, foster inclusivity, embrace agility, ignite passion, and make a positive impact?

This role will be responsible for overseeing and leading all commercial aspects of the Retail Optical Singapore business, including strategy, sales, marketing, business development, customer relations, key commercial projects, and maintaining optometry excellence. This role requires an innovative leader with strong business acumen, leadership skills & strategic agility. Experience in the optical and/or retail industry is preferred.

Main responsibilities:

• Strategic Leadership : Develop and execute the overall commercial strategy for the optical business, ensuring alignment with the company’s goals and vision.
• Sales Management : Lead and oversee the sales teams to achieve business targets, including new customer acquisition and revenue growth. Develop sales plans, identify KPIs, and ensure their achievement.
• Business Development : Identify new business opportunities and channels to grow the optical business via retail expansion, partnerships or other opportunities.
• Commercial Projects :
• Lead and oversee key commercial projects from initiation to completion, ensuring they are aligned with overall business objectives.
• Track and report on the progress of commercial projects, ensuring they are completed on time, within budget, and meet the desired business outcomes.
• Identify potential risks and issues related to commercial projects and develop strategies to mitigate them.
• Ensure all commercial projects are aligned with regulatory requirements, industry standards, and the company’s brand values.
• Optometry Excellence :
• Lead initiatives to improve clinical outcomes, customer satisfaction, and patient care, ensuring the company provides exceptional vision health services.
• Champion optometry excellence by ensuring that the business maintains the highest standards of optometric care and customer service.
• Team Leadership & Development : Build, lead, and mentor a high-performing commercial team, driving collaboration and ensuring professional growth.
• Market Analysis : Monitor competitor activities, pricing strategies, product offerings, and innovations, adjusting commercial strategies accordingly to maintain a competitive edge.
• Budget & Financial Oversight : Manage the commercial budget, monitor financial performance, and optimize resources for maximum profitability. Report on financial outcomes and forecasts
• Regulatory & Compliance : Ensure the business operates in full compliance with all relevant industry regulations, standards, and laws governing the optical and retail sectors

Main requirements:

• Education : Bachelor’s degree in Business, Optometry, or a related field.
• Experience : 8+ years in a commercial role within the optical and/or retail industry, with at least 5 years in a leadership position. Direct experience in optometry and retail environments is a plus.
• Leadership Skills : Proven ability to lead cross-functional teams, develop talent, and influence stakeholders at all levels.
• Project Management Expertise : Demonstrated experience managing complex commercial projects with cross-functional teams, delivering projects on time and within budget.
• Strategic Thinking : Strong strategic and business development mindset with a track record of delivering growth and profitability.
• Sales & Marketing Expertise : Deep understanding of optical products, customer needs, and the sales process.
• Communication Skills : Excellent verbal and written communication skills, with the ability to present complex ideas clearly and persuasively.
• Financial Acumen : Strong financial management skills, with experience in budgeting, forecasting, and financial analysis.

What’s in it for you

In EssilorLuxottica, you are not defined just by your job title. Here are some benefits and perks you can expect.

• Gain access to countless opportunities for growth within a globally recognized leader covering R&D to Manufacturing, Distribution to Stores, and everything in between.
• Join the Employee Shareholding Program to share in the Company’s growth.
• Flexible ways of working and a set number of paid days off each year to relax and recharge.
• Team-building events and activities organized by our volunteer-based Happiness Committee in Singapore.
• Opportunity to volunteer with the OneSight EssilorLuxottica Foundation to improve lives by improving sight.
• Medical benefits including health insurance coverage for hospital & surgical, outpatient care, dental, and mental wellbeing.

Our recruitment process may vary; if you are selected, you will be contacted by our recruiters to guide you through the steps for your application.

Our Diversity, Equity and Inclusion commitment

We are committed to creating an inclusive environment for all employees. We celebrate diversity and provide equal opportunities to all, regardless of race, gender, ethnicity, religion, disability, sexual orientation, or any other characteristic that makes us unique.

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Business Development, Management, and Strategy/Planning

Industries: Retail