Analyst, Client Services, Protection
2 weeks ago
Join to apply for the Analyst, Client Services, Protection role at Pacific Life Re
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Job TitleAnalyst, Client Services, Protection
Job DescriptionThe Role
The role reports into a Manager, who has line management responsibility within the PL Re Client Services team. Within the Client Services team there are separate Longevity and Protection teams.
The Analyst role is responsible for managing the day-to-day operations of our reinsurance treaties. This includes data and accounts processing, management of internal as well as external client engagement, and improving our operational controls. There are exciting challenges ahead as we currently embark on a project involving back-office unification and standardisation. There are opportunities for global exposure and collaboration with colleagues across our operating regions.
Responsibilities
The role is varied and dynamic, with several different projects and ad-hoc pieces of work. Key responsibilities include:
- Fully understand the treaty and client's data for effective in-force treaty management
- End to end ownership of assigned reinsurance treaties
- Perform validation checks on data, manage error handling to reconcile and book statement of accounts in a timely manner
- Develop reports for validation of accounts and controls
- Implement process improvements and develop reporting/MI methods
- Manage client relationships through regular engagement including face-to-face meetings and reviews
- Collaborate with internal stakeholders such as actuarial and finance teams by validating reports and highlighting issues
- Perform internal controls to meet regulatory requirements
- Provide inputs for treaty implementation
This role is suited for an individual with a strong technical background, quick learner, and someone who can challenge and improve existing processes. The team works closely across functions, so a collaborative and proactive attitude is essential.
Essential Qualifications & Expertise
- Fluent in spoken and written Korean to support the Korea market
- Knowledge of Insurance/Reinsurance or related financial practices
- Advanced Excel skills for managing data and analysis
- Comfortable working with large datasets (~1 million records)
- Knowledge of basic coding or interest in learning
- Strong analytical and problem-solving skills
- Interpersonal skills and team orientation
- Curiosity, critical thinking, and a solution-oriented mindset
Desirable Experience
- Report writing and communication skills
- Proficiency in Microsoft Excel
- Knowledge of SQL or similar query tools
- Experience with SAP or similar platforms
Working For Pacific Life Re
We value the unique qualities of our team and support their growth. We foster a balanced work environment with team-building activities, social events, and well-being initiatives. We also promote community involvement through fundraising, charity events, and volunteering.
Benefits
Leave
- 23 days annual leave, with options to buy/sell more
- Adoption and fertility leave
- Enhanced parental leave
Healthcare
- Private insurance for employees and dependents
- Group Life, Accelerated Critical Illness, and Accidental Death & Dismemberment coverage
- Optical & Dental benefits
Wellness
- Employee Assistance Program
- Time off for volunteering
- Charitable donation matching
We support diversity and inclusion by providing reasonable adjustments during recruitment. Please contact us for accommodations.
Pacific Life Re Values
View our company values
Seniority level- Entry level
- Full-time
- Information Technology
- Insurance
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