Customer Engineer, Infrastructure Modernization, Google Cloud

About the job

The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.

• Work with the team to identify and qualify business opportunities, understand customer technical objections, and develop the strategy to resolve technical blockers.
• Share enterprise infrastructure modernization expertise to support the technical relationship with customers, including technology advocacy, supporting bid responses, product and solution briefings, proof-of-concept work and partnering with product management to prioritize solutions impacting customer adoption to Google Cloud.
• Work with Google Cloud products to demonstrate and prototype integrations in customer and partner environments.
• Guide customers through assessments of legacy application environments and provide recommendations on a prioritization road map for infrastruction and application modernization.
• Recommend integration strategies, enterprise architectures, platforms, and application infrastructure required to implement a solution on Google Cloud.

• Bachelor's degree or equivalent practical experience.
• 4 years of experience with cloud native architecture in a customer-facing or support role.
• Experience with Cloud Infrastructure Engineering, On-Premise Infrastructure Engineering, Virtualization, or Containerization platforms.
• Experience supporting Digital Native industry.
• Experience engaging with, and presenting to, technical stakeholders and executive leaders.
• Preferred: Experience in migrating applications and services to cloud platforms.
• Preferred: Experience with security concepts such as encryption, identity management, access control, attack vectors, and engagement testing.
• Preferred: Experience with networking concepts such as software-defined networking, routing, virtual private networks, load balancers and firewalls.
• Preferred: Experience building and maintaining customer relationships.

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy , Know your rights: workplace discrimination is illegal , Belonging at Google , and How we hire .

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

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