UI/UX & Product Experience Specialist

4 weeks ago

Singapur, Singapore HCLTech Full time
Deputy Manager - Talent Acquisition Growth Markets, APME at HCLTech About the Role

We are looking for a dynamic professional with 5–6 years of experience in UI/UX design, creative content development, communications, and product operations. The ideal candidate will bring hands-on expertise in designing engaging user experiences, creating impactful content, and supporting digital product management within a large, cross-functional organization.

Key Responsibilities

Experience Design (UI/UX)

  • Conduct user research and develop user personas in collaboration with IT partners, Value Teams, and end users.
  • Validate user personas with stakeholders to ensure user-centric design practices.
  • Plan and conduct usability testing, analyze findings, and implement iterative improvements.
  • Create user flows, wireframes, prototypes, and interactive designs aligned with product goals.
  • Design intuitive and accessible interface elements consistent with brand guidelines.
  • Maintain and update brand style guides and design standards across digital platforms (e.g., CTO Portal, AI Hub).

Creative Content

  • Translate campaign requirements into engaging visual designs and video edits.
  • Develop static and motion graphics for campaigns across digital and offline channels.
  • Create visuals for presentations, email announcements, SharePoint content, and digital banners in line with corporate brand guidelines.
  • Support creative video editing, including layering, effects, and audio integration.

Communications

  • Draft compelling content for internal communication channels, including posts, newsletters, memos, and presentations.
  • Develop campaign communication plans to drive awareness and engagement.
  • Manage editorial calendars and track campaign milestones to ensure timely delivery.
  • Contribute to communication playbooks and toolkits to support change management initiatives.

Product Management, Operations & Analytics

  • Support user-centric product development and contribute to communication strategies for digital tools.
  • Collaborate with cross-functional teams to deliver features aligned with business priorities.
  • Assist in managing product roadmaps and operations for platforms like the CTO Portal and AI Hub.
  • Support analytics and experimentation strategies using tools such as Google Analytics 4, Hotjar, and Power BI.
  • Conduct A/B and multivariate testing to improve adoption, engagement, and overall user experience.
Desired Skills & Experience
  • 5–6 years of professional experience in UI/UX design, content creation, communications, or product operations.
  • Strong portfolio showcasing design work (wireframes, prototypes, campaigns, visual assets).
  • Hands-on experience with design tools (e.g., Figma, Adobe Creative Suite) and analytics platforms.
  • Excellent communication and storytelling skills for business audiences.
  • Ability to manage multiple projects and collaborate across diverse teams.
  • Strong problem-solving skills with a user-focused mindset.
Seniority level
  • Associate
Employment type
  • Full-time
Job function
  • Information Technology
Industries
  • IT Services and IT Consulting
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