Lead Engineer/ Engineer, Ops Systems Engineering, Ops Systems

What the role is

You play an important role in supporting the implementation, readiness, and operations of ransomware-resilient recovery solutions. The job involves technical assessment, implementation and verification of recovery configurations, as well as preparing AORs, and providing technical expertise to ensure backup and recovery capabilities are resilient, tested, and operationalised effectively across systems.

• Evaluate and Support Implementation of Ransomware-Resilient Recovery Solutions
• Evaluate and review submitted recovery architecture and solution designs to ensure they meet ransomware recovery principles and operational requirements
• Formulate AOR for ransomware-resilient recovery solutions, including justification of recovery needs, solution design specifications, cost components, and alignment to RTO/RPO targets
• Validate implementation deliverables including backup configuration, immutable storage, isolated recovery environment (IRE) setup, and recovery workflow execution
• Support recovery-related deployment activities such as scripting, configuration, and restoration verification across system tiers
• Engage with system owners to ensure recovery design accounts for system-specific needs

• Establish Recovery Operations and Readiness
• Develop and maintain SOPs, runbooks, and test procedures to guide backup and recovery activities, together with vendor and operations teams
• Execute recovery drills and test restores to verify recovery point availability and restoration timelines
• Log and track test results; identify and contribute to the resolution of recovery readiness gaps and improvement
• Perform backup validation tasks to ensure recoverability of data on an ongoing basis
• Update documentation and readiness processes based on test outcomes and lessons learned

• Provide Technical Expertise for Ransomware-Resilient Recovery Solutions and Ops Systems Engineering Undertakings
• Provide technical support and input for post-deployment recovery operations, including restore validation, incident response, and platform-specific recovery issues
• Apply ransomware-resilient recovery solution knowledge to enforce backup retention and restore validation policies
• Contribute to the development and upkeep of governance artefacts, such as checklists, templates, and technical standards, to support O&S gatekeeping of AORs and operational transitions
• Render technical expertise to Ops Systems Engineering’s involvement in flagship programmes
• Participate in Ops Systems Engineering’s gatekeeping activities by reviewing AOR for backup/recovery integration and ensuring governance requirements are fulfilled
• Manage any other tasks as assigned by the supervisor

• Tertiary qualification in Computer Science, Information Technology, Electrical and Electronics Engineering or equivalent
• Five (5) years of hands-on experience in IT systems engineering or operations, with at least 2 years in backup, restoration, or recovery-related work
• Exposure to ransomware recovery planning, immutable storage, and/or isolated recovery environments (IRE)
• Familiarity with preparing or reviewing technical specifications, SOPs, or requirements documents for system recovery
• Involvement in executing or supporting system recovery drills, test restores, or post-failure investigations is desirable
• Coursework or relevant industry certifications related to disaster recovery, business continuity, or IT service management (e.g., VMware VCP, ITIL Foundation) have an added advantage
• Key attributes include:
  • Methodical and detail-oriented attributes - can handle complex technical procedures with precision
  • Resilient and composed under pressure - able to deal with high-stakes recovery work
  • Technically inquisitive - keeps up with best practices in backup and recovery technologies
  • Practical judgment - balances technical standards with real-world operational constraints
  • Structured communicator - able to document and explain technical configurations and workflows clearly
• Self-motivated, pro-active, dedicated as well as possess the ability to work independently and drive to successfully complete tasks
• Possess a good grasp of IT industry best practice

All new appointees will be appointed on a two-year contract in the first instance. As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment. Please note that you may also be required to declare your vaccination status. We wish to inform that only shortlisted candidates will be notified within 4 weeks upon closing of the advertisement. #LI-FL1

HTX is the world’s first Science and Technology agency that integrates a diverse range of scientific and engineering capabilities to innovate and deliver transformative and operationally-ready solutions for homeland security. As a statutory board of the Ministry of Home Affairs and integral to the Home Team, HTX works at the forefront of science and technology to empower Singapore’s frontline of security. Our shared mission is to amplify, augment and accelerate the Home Team’s advantage and secure Singapore as the safest place on planet earth.