Customer Service Officer

2 days ago


Singapur, Singapore CARING GROUP PTE. LTD. Full time

Are you a fresh diploma graduate with a passion for people and a keen interest in beauty and skincare ?Kickstart your career with Caring Skin , Singapore's leading skin wellness brand We're expanding and looking for enthusiastic, service-oriented individuals to join our team as Customer Service Officers .This is the perfect opportunity for entry-level candidates eager to gain real-world experience in customer service, communication, and retail operations - all within a supportive and inclusive work environment.What You'll Be Doing Customer Interaction Greet and assist customers warmly, creating a positive and welcoming experience. Share accurate information about our services, products, and promotions. Be a proud brand ambassador representing Caring Skin's values. Problem-Solving & Support Address and resolve customer inquiries or concerns professionally. Help clients with appointment scheduling and follow-ups. Communication & Coordination Handle walk-ins, phone calls, and emails professionally. Work closely with teammates to ensure smooth daily operations. Stay Updated & Informed Keep up with new products, services, and offers. Gather and share customer feedback for continuous improvement. Store Presentation Support in maintaining a clean, organized, and visually appealing environment. Who We're Looking For Fresh Diploma holders (any field) - no experience required Friendly, customer-focused, and willing to learn Able to work retail hours : Weekdays: 11:00am - 9:00pmWeekends/PH: 10:00am - 8:00pm 8 off days per month Good communication and problem-solving skills Basic computer knowledge (bonus if you're tech-savvy) Interest in skincare and wellness is a plus Open to Singaporeans only Why Join Caring Skin? Certified Great Place to Work - We're proud of our positive, employee-first culture Career growth - Opportunities for internal promotion and development Training & Mentorship - Learn and grow with us Employee Perks - Staff discounts on services and skincare Supportive Team - Work in a collaborative and uplifting environment Work-Life Balance - We respect your time, both in and out of work Job Location (Multiple Location): (2 outlets rotating) • East (Bedok)• North East (Kovan)• West (Clementi)• Central (Orchard)How to Apply :If you are passionate about customer service and excited to join a growing team, we'd love to hear from you Please click on apply or email to or text to Join Caring Skin and be part of a meaningful career in the skincare industry. We're not just a company - we're a community that believes in growth, care, and empowering one another.Apply today and start your journey with a brand that cares



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