Head (Programmes & Partnerships (Kampung Siglap) [KS])

1. Job Summary The Head of Programme and Development (KS) will lead Kampung Siglap as a Centre of Excellence for Hope and Transformation, driving programmes that inspire individuals, strengthen communities, and shape Singapore’s future social fabric. This role will oversee three core programme pillars — Hope Retreats, Community Engagements, and Learning Journeys — while cultivating partnerships and mobilising resources to ensure long-term impact and sustainability. 2. Key Responsibilities Hope Retreats (Transformational Programmes) Design and deliver retreats that empower individuals in physical health, financial stewardship, and mental well-being. Ensure participants leave with practical action steps and renewed hope for their lives. Build Kampung Siglap’s reputation as a national model for transformative wellness retreats. Community Engagements (Neighbourhood Impact) Champion initiatives that directly impact the immediate neighbourhood of Kampung Siglap. Build intergenerational programmes, wellness activities, and culture events that foster connection, resilience, and belonging. Position Kampung Siglap as a hub of community life and social cohesion. Learning Journeys (Schools, Corporates, and Community) Lead the development of experiential learning journeys for schools, corporates, and community groups with 3 clear outcomes: a. Experience – Experience the plight of the disadvantages b. Empathy – Build empathy and compassion c. Engagement – Engage and Inspire participants to volunteer and give back Partner with MOE, corporates, and community organisations to align Learning Journeys with national education and CSR goals. Strategic Engagement & Partnerships Represent Kampung Siglap with government agencies, corporates, and interfaith / community partners. Build alliances that enhance capacity, extend reach, and amplify impact. Position Kampung Siglap as a thought leader in experiential learning, wellness, and community transformation. Impact & Resource Development Develop frameworks to measure and report on impact (lives changed, communities strengthened, and volunteers mobilised). Work with New Hope CS leadership to raise sustainable funding through The Olive Tree fund, grants, corporate sponsorship, and events. Steward donor and partner relationships with excellence and gratitude. Team & Culture Leadership Lead and mentor staff and volunteers at Kampung Siglap, building a values-driven high-performance culture anchored in respect, integrity, compassion, and excellence. Develop future leaders and empower ex-clients to serve in signature programmes, reflecting New Hope CS’s mission of hope and empowerment. Governance & Reporting Support quarterly meetings with the KS Sub-Committee. Work with the Director (Finance & Corporate Services) to present monthly financial reports to the Board and uphold sound financial practices. Prepare and maintain quarterly dashboards for Board reporting. Assist in the preparation and management of the annual KS budget, ensuring operations remain within approved guidelines. Others Any other related duties in New Hope CS as assigned by the Chief Executive Officer, Senior Advisor or Board. 3. Competency Requirements Core Competencies Communication: Excellent interpersonal and communication skills for effective communication with residents, team, community partners, and stakeholders. Negotiate with others to address issues and achieve mutual consensus. Customer Orientation: Commit to exceeding both internal and external clients’ needs. Proactively identify clients’ needs and sustain a culture of service excellence within the organisation.Model, lead, train, and motivate staff with a focus on sustaining a culture that encourages commitment to service excellence and high performance. Leadership: Lead by example at an organisational level. Inspire, motivate, and guide others to adopt a point of view, make changes, or take action. Cultivate an open, cooperative, and collaborative learning culture for the organisation. Transdisciplinary Thinking: Synthesise knowledge and insights across disciplinary boundaries to aid strategic decisions and foster cooperation within and outside of the organisation. Good organisational and project management skills. Self-motivated individual with the ability to work independently. Technical Competencies Proficiency in IT Systems and Microsoft Office Suite (e.g., Microsoft Word, Excel, PowerPoint, etc.) 4. Education and Experience Minimum Degree in relevant disciplines At least 5 years of experience in a similar capacity or related industry Relevant volunteering experience in the Social Service sector would be an advantage. The intent of this job description is to provide a representative summary of the major duties and responsibilities of the position. You may be required to perform job-related tasks other than those specifically presented in this description. This job description does not constitute a contract of employment. #J-18808-Ljbffr