Lighting and Business Development Manager

About Us

Inhabit is a unique, multi-disciplinary team of professionals who are passionate about making a positive contribution to our built environment.

We are a collective of experienced architects, designers, engineers and contractors who work both independently and in partnership to form a holistic approach to the services that we offer. We believe that our respective areas of expertise can be integrated to allow seamless interdisciplinary synergy to create buildings that are more relevant to our evolving society.

Our Vision:

To be globally renowned for inspiring the next generation of buildings, today.

To us it matters.

Our Mission:

To make a contribution to future generations by connecting creative holistic solutions for better quality lives, now and for the future.

We are focused on design-led engineering, providing technical and comprehensive solutions that thoughtfully and creatively consider aesthetics, engineering, cost, procurement, and sustainability driving towards a building that is sensitive and inspirational within its socio-cultural context.

About the Role

The Lighting Manager forms part of the Lighting Design team within the global structure of the company and assumes general responsibilities that pro-actively contribute to the growth of Lighting Design consultancy capabilities across the globe. This includes responsibility for all design, documentation, administration and compliance with project constraints undertaken for lighting design consultancy. You will also need to fulfill legal responsibilities commensurate with your position.

Your overarching responsibility will be to grow the lighting business locally, regionally and internationally into a professional and profitable business. You will grow the business to a point where multiple lighting designers will be required across different offices that you will need to oversee from a management and technical basis. This is to be carried out under guidance from management.

As Business Development Manager, you will assume the general responsibilities listed below:

• Work with Inhabit team members to generate new leads and opportunities (RFPs)
• Lead a weekly Business Development workshop including key members of the Inhabit team
• Focus initially on Singapore and SEA with an aim to develop into an APAC focused role
• Provide weekly updates to the Director on progress in all areas

The following is an overview of responsibilities and performance standards required of the Lighting Team Manager/Business Development Manager:

• Project Operation / Management
• Customer / Client Service
• Marketing and Business Development
• Technical Quality Control
• Mentoring, Training and Personal Growth

Major Function

Duties include but are not limited to:

• Deliver work undertaken by self or through the supervision of lighting staff
• Create, build and maintain business opportunities in this field and create an identity of the specialist lighting activities
• Provide high quality, unique design for specialist lighting needs. The design shall interpret the needs of Clients, work with the architectural features and co-ordinate with other disciplines
• Provide leadership to project/design teams to ensure quality outputs
• Work in close co-operation with Clients, Architects and other members of the consultancy team
• Manage the allocation of work to Lighting team to ensure sufficient resources
• Foster cross-pollinisation opportunities in the Lighting team and promote an active interest in the other disciplines (Façade, BMU, Acoustics, Building Physics, Logistics etc.) to further develop the teams’ specialist skills
• Prepare project proposals including where necessary coordination of inputs from other disciplines
• Participate actively in networking functions/committees promoting Inhabit
• Provide training to other members of the Lighting team as the business unit develops over time
• Assist the Director with Lighting staff performance reviews
• Assist the Director in recruitment activities if required
• Resolve day to day staffing issues
• Keep up to date with lighting analysis software programs and products new to the market that will help develop our business

Project Operation / Management

You shall be responsible for efficient and profitable completion of all projects and tasks under your control whilst maintaining excellent technical standards and client satisfaction.

Detailed responsibilities and/or targets include:

• Cost planning and output required to meet project budgets
• Managing clients to secure work, marketing and fee proposals
• Allocation and management of time to suit programs and project budgets
• Ensure projects are completed on-time and without cost overrun
• Ensure high technical standing on the project such that client complaints do not arise

Customer / Client Service

You shall continually strengthen client loyalty and gain repeat business by providing high quality service and creative (‘Leading Edge’) solutions to clients by way of:

• Communicate with clients to establish their needs and maintain a dialogue throughout the project
• Maintain an exceptional favourable record in client response to timeliness and quality of work provided
• Continually aim for repeat business from all clients in contact with Inhabit

Marketing and Business Development

You shall actively participate in the marketing of the practice as a multi-disciplined engineering company and shall achieve agreed targets in all aspects of practice development, including:

• Assist in the preparation of project proposals
• Conduct presentations of proposals for prospective clients and/or projects
• Complete project sheets for each project undertaken by and compliance with project and office QA procedures
• Maintain regular contact with existing or prospective clients for establishing potential future work
• Active participation in a broad range of client-focused functions / commit to enhance the professional image of Inhabit
• Explore opportunities and identify potential clients / partner by researching market, networking through existing and new contacts, meetings etc. and track connection
• Advise on tailored approaches for specific clients, and supporting the team in maintaining client relationships
• Analyse existing clients / projects and identify key clients to focus efforts, identify any gaps in the existing network, and to update internal client database
• Track any engagements and outcomes of interactions; Provide updates on past engagements; Reach out to other offices to seek client intel
• Explore Egis CRM platform, and systematically input relevant data into the CRM; Develop the approach for Inhabit to best utilize the CRM
• Work closely with marketing team and provide up-to-date Business Development insights

Technical Quality Control

You shall assume full responsibility for work quality undertaken and a senior Peer Review/Checking Role on projects, including:

• Identification of technically complex projects and problems that require high level input
• Provision of concept design, peer review and checking services on international projects to assist in maintaining high standards
• Taking necessary action to prevent the occurrence of design documentation and/or quality system non-conformity
• Ensure all project documentation is maintained to a level as required by Inhabits’ QA system
• Endorse and facilitate the quality management system (QMS) and the Business’s commitment to quality

Mentoring, Training and Personal Growth

• Be responsible for assisting in the professional and technical development of junior staff and assisting in the technical development of Inhabit

• Grow and develop in professionalism and job effectiveness through reading Inhabits’ technical notes and contributing to the development and improvement of the technical notes on an active basis

• Coordinate, participate and actively contribute to design workshops, where facade solutions are explored and determined. Workshops may be with architects, suppliers and fellow professionals and with the facade industry

• Ensure that personal goals are set and targeted for personal development

What do we need from you

• Correctly use and maintain Personal Protective Equipment provided
• Takes reasonable care for the safety of his/her own health and safety and that of other people who may be affected by their conduct in the workplace
• Seek guidance for all new or modified work procedures to ensure that any hazardous conditions, near misses and injuries are reported immediately to Management
• Participate in compliance training and other environment, health and safety activities as required
• Abide by the Inhabit Code of Conduct; this is a minimum standard of behaviour that must be upheld by all employees
• In addition to the duties set out in this Position Description, you may be expected to perform such other duties as may from time to time be reasonably assigned to you by the Employer

What's in it for you?

Other relevant information

• Travel to various work locations throughout Asia may be required
• Your duties as set out in this Position Description may from time to time be amended, varied, modified or reassigned by the Employer in accordance with business needs