
eCommerce Merchandise Analyst
4 weeks ago
Overview of the Merchandise Analyst role
The eCommerce team is responsible for delivering a superior site experience for the customer, using data and customer insights to deliver easy, inspiring product discovery and helpful, intuitive, content-rich product pages.
You will have the opportunity to collaborate closely with cross-functional partners to deliver a seamless, friction-free, shopping experience online.
Responsibilities
Perform product builds and UAT (Seasonal as well as weekly checks)
Perform regular incremental updates/maintenance of the web assortment, adhering to the standards of our US sites
Monitoring the performance of Related Product setup and Group-to-Category setup
Create/build out categories, thumbnails and visual navigation set up and quarterly updates
Perform season copy/delete
Update SEO copy when required
Managing promotion set-up and takedown
Resolve/fix PIP (Product Information Page) issues raised by merchants and stores
Continual review of sites conducting PIP and site scrubs to ensure a seamless and accurate shopping experience
Support ad-hoc projects as assigned
Work across multiple platforms including Adobe Experience Manager, Airtable, Curalate and Constructor
Build and maintain relationships based on thorough planning, timely and professional communications, and intelligent problem-solving with internal partners, and cross-functional resources.
Criteria
Min tertiary qualification and 2 years of e-commerce or related experience (candidates with less experience can be considered for the Specialist position)
Ability to make timely decisions, anticipate problems, and provide creative solutions
Strong affinity for the products and brands
Proven analytical, business planning, and organizational skills
Ability to deal with ambiguity, fast pace, and a changing environment
Experience working in a global business and across multiple time zones
Strong attention to detail
Intermediate Excel skills (working knowledge with pivot tables and v-lookups)
We believe in People First
We firmly believe that working in a culture focused on diversity, equity, and inclusion spurs innovation,
creates healthy and high-performing teams, and delivers superior customer experiences. Our DEI
initiatives prompt associate participation and engagement, aligning with our core vision to reflect the
communities where we do business and put people first.
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