Content Specialist
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SALT Talent is looking for a Content Specialist in Singapore for a giant social media client for a 6 months contract role. This is a hands-on content quality role where you'll build and maintain the ground truth labels and datasets against, author and refine the guidelines
What will you be doing?- Build, label, and maintain high-quality ground truth and golden datasets used to evaluate content systems and models, maintaining a strong commitment to accuracy and consistency.
- Author, iterate, and maintain clear content guidelines and rubrics that enable consistent review and labeling of content at scale, including handling ambiguous and edge cases.
- Run QA on labeled content and review outputs, diagnose disagreements and inconsistencies, and drive improvements to inter-rater reliability and overall label quality.
- Analyze content and quality data
- Apply strong editorial judgment to assess overall quality on content
- Design replicable workflows and templates
- Write basic prompts using AI tools and
- 3+ years of professional experience in content moderation, trust & safety, content quality assurance, or content operations at a technology or social-media platform.
- Demonstrated experience creating, applying, or auditing content guidelines, labeling schemes, or ground truth / golden datasets.
- Strong editorial judgment with excellent command of grammar, style, and tone, and a strong commitment to accuracy and consistency.
- Experience analyzing content or quality data and translating it into clear, actionable insights and reports.
- Comfortable working in ambiguous, fast-paced environments with shifting priorities.
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