Senior/ Assistant Manager, Operational Support Services
3 weeks ago
Senior/ Assistant Manager, Operational Support Services – National University Polyclinics
ResponsibilitiesFacilities Management & Hospitality
- Manage and maintain the facilities of the NUP polyclinics by working closely with contractors and vendors in compliance with all rules and regulations.
- Budget planning, outsourcing, tendering and awarding of contracts, as well as creating, monitoring and delivering KPIs.
- Ensure that all preventive, corrective maintenance, and ad hoc works are carried out according to requirements and standards.
- Assist with contract management.
- Carry out routine checks and contractor performance reviews with the objective of continuous improvements.
- Understand and consolidate user requirements for projects and ensure their completion within budget and time.
Biomedical Equipment (BME) Management
- Assist to monitor and manage the preventive maintenance of BME, Physio and Dental equipment within NUP polyclinics.
- Coordinate all repair and maintenance work with users and vendors.
- Manage the renewal of all equipment licensing (e.g. Ultrasonic, Autoclaves and PA X-ray etc).
Facilities Development
- Coordinate and record notes of project activities including workgroup meetings and site meetings.
- Prepare proposals and establish budgets for new works.
- Coordinate and complete renovation work planned within budget and time allocated.
- Provide administrative support for project management work processes - standard documents, databases, SOPs, as-built documents, project status, and project Gantt charts.
- Process progress claims and invoices for both internal and external funded projects, including handling queries from Finance, Consultants & Contractors.
- Prepare and submit budget estimates, evaluation reports, progress reports and cost tracking reports.
- Interpret and explain plans and contract terms to clinic management, users, consultants/architects and main contractors.
- Assist to oversee the entire project performance, ensure that implementation complies with policies and procedures, and that construction activities do not interfere with operations.
- Guide multiple jobs operationally in each phase including pre-construction, construction, closeout, and post-construction services.
- Identify potential risks to the clients' ongoing operations for planned projects.
- Prepare monthly project status reports and presentations to stakeholders and management.
- Assist to call for quotations or Request for Proposal (RFP), evaluate and recommend award.
- Degree in Architecture, Civil/ Structural/ Mechanical/ Electrical Engineering, Building Science, Facilities Management or equivalent with at least 2-3 years of relevant working experiences
- Proficient knowledge in AutoCAD, Microsoft Office and Project Management software (will be an added advantage)
- Proficient in WSH requirements is preferred
- Good interpersonal, writing, and communication skills
- Team player with positive work attitude
- Ability to multi-task and work independently
- Attention to detail
- Mid-Senior level
- Full-time
- Information Technology
- Industries
- Hospitals and Health Care
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