Marine Field Service Engineer-

6 days ago

Singapore THE SUPREME HR ADVISORY PTE. LTD. Full time

Position Title: Field Service Engineer

  • Working Location: Jurong East
  • Working Days: Monday - Friday
  • Working Hours: 8:30am - 5:15pm
  • Salary range (Junior) : SGD 3,500 to SGD 5,000 monthly, 13th month, SGD 250 transport allowance
  • Salary range (Senior) : SGD 3,500 to SGD 5,000 monthly, 13th month, SGD 250 transport allowance

Interested applicants can also send your resume to WA: (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Basic Functions
We are looking for Marine Field Service Engineers for commissioning, troubleshooting and repair of marine Generator. Qualified candidates should have hands-on experience with assembly and repair of Marine Generator, and/or familiar with marine electronics and automation systems.

Specific Responsibilities

  • Standby support and emergency call for customer support.
  • Providing after-sales technical support, site recovery and maintenance responsibilities to distributors/end customers.
  • Generate a service report to customer in a systematic manner.
  • Investigate and handle all customers' complaints related to product failures.
  • Investigates root causes of failures and recommend solutions.
  • Review and assist in determining the extend of damage and repairs of warranty claims from distributors.
  • Maintain close working relationship with our key customers to ensure the follow through until the issue is resolved.
  • Develop service training material, ensures all technical and training documents are up-to-date and organized.
  • Provides specific training to distributors and dealers for service and troubleshooting skillsets, ensuring optimum service level at all distributors.

Qualifications / Requirements

  • Diploma/degree in Electrical/Mechanical Engineering with at least 5 years of relevant experience
  • This position requires fair amount of traveling in the Asia Pacific and Southeast Asia Region
  • Candidates with equivalent professional background will be considered
  • Prior electrical and control experience with various control system (John Deere ECU and KDI ECU) and synchronization system will be advantageous
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