Section Head, Group Sales Compliance

3 weeks ago

Singapur, Singapore Great Eastern Full time

Join to apply for the Section Head, Group Sales Compliance role at Great Eastern . This role involves establishing and managing market conduct risks through frameworks designed to evaluate the conduct and quality of sales practices. The position includes oversight of the Balanced Scorecard (BSC) framework, monitoring of Replacement of Policies (ROP), and Market Conduct Advisory to ensure comprehensive conduct assurance and governance across the company’s distribution activities. Responsibilities Oversee the governance and integrity of the BSC assessment process in accordance with MAS’ Balanced Scorecard Framework. Continuously monitor BSC trends, assess representatives or agencies with elevated risk profiles, and escalate systemic conduct risks appropriately. Govern and validate ROP reviews in alignment with LIA Standards for Distributors on Deterrence of Undesirable Switching – Replacement of Policies. Identify potential policy churn or mis-selling patterns and escalate for investigative or disciplinary follow-up. Review new or updated MAS and LIA regulatory requirements, translate them into internal policies, and advise business units on market conduct related matters. Lead compliance monitoring / assurance programs on targeted areas of market conduct. Serve as primary liaison with regulators for matters relating to dialogues, inspections, reviews, and the co-ordination of responses related to market conduct. Management of Fair Dealing Program across the Group in alignment with MAS’s Guidelines on Fair Dealing. Ensure accurate, regular and timely reports to Management, Board and/or regulators. Collaborate cross-functionally with Investigation, Fitness & Propriety, and Compliance Surveillance teams. Qualifications Bachelor’s degree and preferably with 10 years of prior experience in compliance, audit, or sales conduct roles in the insurance or financial services sector. Comprehensive understanding of FAA, FAR, BSC regulations, strong knowledge of MAS Guidelines such as Fair Dealing, and related LIA requirements. Professional certifications such as CMFAS. High ethical standards and professional integrity. Strong analytical and investigative skills. Effective stakeholder management and communication. What You Need to Succeed Champion and embody our Core Values in everyday tasks and interactions. Demonstrate high level of integrity and accountability. Take initiative to drive improvements and embrace change. Take accountability of business and regulatory compliance risks, implementing measures to mitigate them effectively. Keep abreast with industry trends, regulatory compliance, and emerging threats and technologies to understand and highlight potential concerns/ risks to safeguard our company proactively. #J-18808-Ljbffr

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