Executive, Examination Administration

2 weeks ago

Singapur, Singapore Singapore University of Social Sciences (SUSS) Full time

Executive, Examination Administration (1 Year Contract) About The Job We are looking for a detail‑oriented individual to join our Examination Administration team on a 1‑year contract. The role involves supporting the smooth operation of undergraduate and postgraduate programs, ensuring seamless administrative processes and exceptional student experiences. This position offers an exciting opportunity to contribute to the optimization of operational processes that directly influence student success, within a collaborative and growth‑oriented work environment. Key Responsibilities Optimize operations: coordinate and maintain efficient processes for departmental operations, ensuring effectiveness and compliance with established standards. Stakeholder liaison: serve as a liaison between internal and external stakeholders, fostering effective communication and collaboration on assessment‑related administrative matters. Student support: respond promptly to student inquiries, providing comprehensive solutions and fostering a supportive environment that promotes student success. Documentation improvement: continuously document and enhance workflow procedures for departmental activities, driving efficiency and effectiveness. Assignment management: handle student assignment appeals and investigate cases of academic dishonesty with diligence and fairness. Examination logistics: prepare logistics for examinations, including invigilation, script distribution, final grade appeals, and Pass/Fail conversion applications. Training material development: create detailed guides, FAQs, and workflows for internal staff and students to facilitate the understanding and use of new systems. System testing and support: support data migration and conduct pilot testing for new system functionalities, resolving major issues to ensure smooth transitions. Provide support to the Senior Manager of Examination Administration and undertake any other duties as assigned. Job Requirements Academic education: Degree/Diploma holder. At least 1–2 years of relevant work experience. Personal attributes: Able to work independently. IT‑savvy and resourceful. Capable of multi‑tasking effectively. Team player with strong communication and interpersonal skills. Excellent problem‑solving and troubleshooting abilities. Strong planning and organizational skills. #J-18808-Ljbffr

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