
Social Media Manager
12 hours ago
As a Social Media Manager, you will be responsible for developing and executing social media strategies, managing client accounts, and overseeing content creation to ensure client objectives are met. You will play a key role in account servicing and maintaining strong client relationships.
We're open to junior and manager-level roles
Your responsibilities include:
Account Management & Strategy- Developing comprehensive social media strategies aligned with client goals and brand guidelines.
- Managing multiple client accounts, ensuring timely delivery of content and reports.
- Conducting competitive analysis and market research to identify trends and opportunities for clients.
- Developing and presenting social media pitches and proposals for existing and potential clients.
- Tracking and analysing social media performance metrics, generating reports, and providing actionable insights to clients.
- Liaising with clients, providing regular updates, addressing feedback, and building strong, collaborative relationships.
- Handling client inquiries and issues promptly and professionally.
- Collaborating with the creative team (eg. art directors, producers, designers, content creators) to develop creative ideas, storyboards, and scripts for social media content, primarily focusing on Reels and TikToks.
- Ensuring content aligns with client briefs, objectives, and the latest social media trends.
- Overseeing the execution, scheduling, and posting of approved content across various social media platforms (TikTok, Instagram Reels, Meta Business Suite, Sprout Social, Emplifi, etc.).
- Going on shoots, creating content and collaborating with creatives in the team on content for clients.
- Editing content for social media content retainers (iPhone shoots & CapCut/Canva is ok)
- Monitoring social media channels for engagement, responding to comments and messages, and fostering online communities.
- Staying up-to-date with social media trends, algorithm changes, and best practices.
- Managing multiple projects in a fast-paced environment while maintaining a high level of organisation and attention to detail.
- Working closely with internal teams to ensure a smooth workflow from strategy to content delivery.
- Proven experience in social media management and account servicing (for experienced applicants)
- Strong understanding of creating integrated content across digital and social platforms.
- Deep knowledge of social media trends, especially on TikTok and Instagram. (if you don't know about Taylor Swift's engagement or the Nara Smith memes please don't apply)
- Ability to translate client briefs and objectives into effective social media strategies and content solutions.
- Excellent communication, presentation, and client-facing skills.
- Resourceful and independent working style, able to cope well under pressure.
- Able to work in a fast-paced environment and handle multiple projects simultaneously.
- Highly organised with strong attention to detail.
- Proficiency in video editing on TikTok & CapCut.
- Proficiency in using social media management platforms like Meta Business Suite, Sprout Social, or Emplifi.
- Familiarity with video editing and image editing (Adobe Photoshop/Lightroom) and a keen creative eye to understand content creation workflows
- Vibes of someone chronically online
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