Associate/Senior Associate, Regional Live Operations

2 weeks ago

Singapore Garena Full time
Associate/Senior Associate, Regional Live Operations

Singapore Game Operations Entry Level

CAREERS__DESC_TITLE

  • Perform routine configuration tasks to ensure live events run smoothly and meet specifications
  • Collaborate with QA teams to test and verify the accuracy of completed configurations
  • Work closely with game developers to troubleshoot issues identified during testing
  • Coordinate updates and maintenance for game client versions
  • Track bugs and collaborate with relevant teams to resolve them
  • Automate and enhance configuration tools to improve efficiency and accuracy
  • Troubleshoot and diagnose configuration or network issues to ensure a smooth player experience
CAREERS__REQUIRE_TITLE
  • Bachelor's degree in any field
  • Proven project management skills with the ability to organize and coordinate resources effectively
  • Strong teamwork and communication skills, able to collaborate closely with developers and business teams
  • Solid data analysis skills with the ability to derive actionable insights
  • Willingness to travel regularly between Shanghai and Singapore
  • Proficiency in SQL is a plus
  • Familiarity with various AI tools and their application in operational workflows is a plus
  • Experience in developing automation tools or scripts is a plus
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