IT Specialist

2 days ago

Singapur, Singapore TIONG SENG CONTRACTORS (PRIVATE) LIMITED Full time

Responsibilities

  • Daily operational and technical support to end users on hardware, software and basic network issues.
  • Coordinate and manage IT support activities across multiple site offices.
  • ITIL with strong emphasis on Incident Management, Problem Management and Change Management.
  • VMware Virtualization, Microsoft 365 Office cloud and IBM Lotus Notes / Domino Administration.
  • Server / Network / Firewall Administration.
  • Resolve Level 1 and 2 PC / Application Issues.
  • Escalation of Level 3 Application Issues to third-party vendors.
  • Adhere to internal Operational Level Agreements (OLAs) and deliverables.
  • Documentation.
  • Other ad-hoc assigned
Qualifications
  • Diploma / Degree in Computer Science / Information Systems / Engineering or equivalent.
  • 1 - 2 years of system administration experience in MS Windows Server Systems, VMware Virtualization, Microsoft 365 cloud and IBM Lotus Notes / Domino System Administration.
  • Familiar with PC Hardware, MS Windows Desktop / Server OS, Linux, MS A/D and basic network, TCP / IP knowledge and troubleshooting.
  • Certifications in Microsoft Office 365, IBM Lotus Notes / Domino, MCSE, CCNA are advantageous.
  • Team player and positive attitude to learning.
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