Operations Director, Singapore
4 weeks ago
Good Will Dynasty Holding Limited (HK 02273) is a leading provider of Traditional Chinese Medicine (TCM) healthcare services in China. We are aggressively expanding our footprint internationally, with Singapore serving as a critical strategic hub for our global growth. We are seeking an experienced and dynamic Operations Director to lead and optimize the daily operations of our clinics and health service network in Singapore, ensuring the highest standards of service quality and efficient business growth. Compensation & Benefits Benefits: Comprehensive benefits package in line with Singapore's local laws and company policy (including annual leave, medical insurance, etc.). Career Growth: Opportunity for significant professional development as a key leader in the company's international expansion. Key Responsibilities Operations Management: Oversee and manage the daily operations, personnel, and business performance of all existing and future Singapore-based clinics/service centers. Develop and implement standardized Operating Procedures (SOPs) to ensure service quality, efficiency, and customer satisfaction meet the Group's international standards. Monitor facility management, service flow, and compliance regarding the quality of TCM herbs/products. Team Leadership and Development: Be responsible for the recruitment, training, evaluation, and motivation of the local operations team, fostering a professional, efficient, and cohesive work culture. Develop and execute staff development programs to enhance the team's professional skills and cross-cultural communication abilities. Performance and Growth: Based on Group strategy, formulate and execute annual and quarterly operational plans and budgets for the Singapore market, and be accountable for key performance indicators (KPIs). Utilize data analytics to identify operational bottlenecks and growth opportunities, proposing effective solutions to boost revenue and profitability. Compliance and Cross-Functional Collaboration: Act as the primary operational leader in Singapore, ensuring effective communication and collaboration with China headquarters and local functional departments (Finance, HR, Marketing, IT). Ensure all operational activities strictly comply with Singapore’s healthcare, labor, and business regulations, particularly those pertaining to Traditional Chinese Medicine (TCM). Requirements Experience: Must have at least 5 years of living and working experience in Singapore, with a minimum of 3 years of managerial experience overseeing the operations of 4-5 or more multi-unit/chain outlets locally (e.g., F&B, Retail, Service Industry). Strong Plus: Direct operational experience in the healthcare, wellness, or TCM clinic sector is highly advantageous. Education: Bachelor’s degree or higher. Core Competencies: Proven ability in multi-unit operations and standardization management, understanding the challenges and opportunities of rapid expansion. Exceptional leadership, team motivation, and cross-cultural communication skills. Deep understanding of the Singaporean business environment, consumer behavior, and regulatory requirements. Personal Attributes: Results-oriented, highly adaptable, able to perform well under pressure, and passionate about the TCM healthcare service industry. #J-18808-Ljbffr
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Operations Director, Singapore
2 weeks ago
Singapur, Singapore CAREER INTERNATIONAL - FOS PTE. LTD. Full timeGood Will Dynasty Holding Limited (HK 02273) is a leading provider of Traditional Chinese Medicine (TCM) healthcare services in China. We are aggressively expanding our footprint internationally, with Singapore serving as a critical strategic hub for our global growth. We are seeking an experienced and dynamic Operations Director to lead and optimize the...
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Singapur, Singapore cdf Hong Kong Downtown Duty Free Shop Limited Full timeA luxury retail company in Singapore seeks a Retail Operations Director to oversee operations and enhance customer experiences. Responsibilities include monitoring KPIs, developing strategic plans, and managing high-end retail standards. The ideal candidate will have at least 8 years of experience in retail management or operations, particularly in luxury...
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