Duty Manager

15 hours ago

Singapur, Singapore MERCURE SINGAPORE BUGIS Full time

RESPONSIBILITIES - Train and supervise the Front Desk Assistants in all reception and cashiering procedures and assign tasks as necessary.- Assist with new employee orientation and training and ensure that all Front Desk personnel are advised and trained on all changes in policies and procedures.- To be proactive thinking, to be able to react fast to problems, and to make sound management decisions.- Ensure all outstanding and pending issues are settled timely.- To ensure that all keys and folders for daily arrivals are prepared by the Front Office Assistant.- To ensure that the Front office, the lobby area are kept clean at all times.- To be well informed of hotel facilities and be able to answer all inquiries.- To handle complaints or incidents/accidents occurring in the hotel when necessary.- To respond to emergency calls, fire alarm, power failure, computer and medical attention and co-ordinate with respective Departments and contacts.- To conduct daily Front Office briefing.- To spot-check special set-ups for late VIP guest's arrival ensuring that they adhere to the required standard.- Assist with Front Desk employees' performance evaluations and recommend promotions or demotions of assigned Personnel.- Assist with check in, information requests, check out and other services required by the guests to ensure their comfort and satisfaction.- Authorise the acceptance of traveler's cheques, cash advance, rebates, paid out, refunds base on the established procedures.- Responsible for the orderly and clutter-free appearance of the Front Desk personnel; ensure that all Front Desk personnel are well groomed and in proper uniform.- Ability to communicate with all managers, supervisors and fellow associates.REQUIREMENTS Preferred 3 years in a similar role or at least 3 years in a supervisory role in a hotel environment. Strong interpersonal skills Detail-focused and guest-oriented Excellent leadership and problem-solving skills Strong verbal and written command of English

  • Duty Manager

    3 days ago

    Singapur, Singapore HOI HUP NOVENA PTE. LTD. Full time

    JOB SUMMARY Duties and Responsibilities • The Duty Manager is the representative of Senior Management• The Duty Manager will be the first to be called if a guest is looking for a member of the management team. In dealing with different situations, the Duty Manager must ensure that they use tact and diplomacy to rectify quickly the situation, reaching the...

  • Duty Manager

    3 days ago

    Singapur, Singapore WORLDWIDE HOTELS MANAGEMENT (V) PTE. LTD. Full time

    As Duty Manager, you are required to provide guest services as well as supervision, direction, and leadership to all Front Office personnel in accordance with the objectives, performance and quality standards.Job Descriptions Oversee the lobby operation ensuring that guests are handled quickly and efficiently in all their needs. To provide general management...

  • Duty Manager

    3 days ago

    Singapur, Singapore CARLTON CITY HOTEL (SINGAPORE) PTE. LTD. Full time

    Job Responsibilities 1. Responsible for the overall smooth operations of Front Office functions i.e. Reception, Concierge, Communications and the Club Lounge.2. Acts as the key contact for any guest issue or Hotel emergency in the absence of the Senior Management Team.3. Handles all guest complaints and feedback in a professional manner.4. Ensures all...

  • Duty Manager

    3 days ago

    Singapur, Singapore VILLAGE HOTEL CHANGI Full time

    Summary This position is responsible for directing, monitoring, and supervising the day-to-day activities of all sections within the Front Office and other operational departments of the Hotel, including the business center. The Duty Manager ensures smooth operations and customer service satisfaction in line with the established standards and policies of the...

  • Duty Manager

    15 hours ago

    Singapur, Singapore ALTITUDE ORANGE GROVE PTE. LTD. Full time

    Responsibilities: Ensure the smooth running of operations on a day-to-day basis in a proactive manner. Support and assist all Front Office operations. Welcome guests and visitors in a friendly, prompt, and professional manner. Ensure that all guests receive prompt, cordial attention and personal recognition, and resolve related problems. Understand and carry...

  • Night Duty Manager

    3 days ago

    Singapur, Singapore VOCO ORCHARD SINGAPORE Full time

    voco Orchard Singapore provide guests with the world-renowned voco™ experience from the moment they walk through its doors. Famed to be hotels to count on, yet different enough to be fun, voco hotels are unstuffy hotels where people feel comfortable to relax, and just get on with life. Hotels that stand out from the crowd, voco combines familiar comforts...

  • Senior Duty Manager

    3 days ago

    Singapur, Singapore MURRAY PTE. LTD. Full time

    An exciting opportunity has arrived at The Garcha Group, Singapore's boutique hotel group currently with the following hotels: - Maxwell Reserve, Autograph Collection Hotel (Marriott);- Duxton Reserve, Autograph Collection Hotel (Marriott);- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);- The Serangoon Club, a Tribute Portfolio Hotel...

  • Duty Manager

    15 hours ago

    Singapur, Singapore COVER PROJECTS PTE. LTD. Full time

    Reports to: Director of Operations (DOO)Position Summary: The Duty Manager is responsible for the seamless and profitable operation of the service apartments during their assigned shifts. Acting as the primary point of contact, this role ensures the highest standards of guest service, health and safety, and security are maintained. The Duty Manager leads by...

  • Hospitality Duty Manager jobs in Singapore

    2 weeks ago

    Singapur, Singapore Newspaper WordPress Full time

    Hospitality Duty Manager Jobs in Singapore – The Loco Group Pte. Ltd. Hospitality Duty Manager jobs in Singapore. Are you passionate about hospitality and looking to advance your career? The Loco Group Pte. Ltd., a prominent F&B group in Singapore known for its dynamic Mexican-inspired dining concepts, is currently hiring Hospitality Duty Managers to join...

  • Assistant Marketing Manager

    3 weeks ago

    Singapur, Singapore Lotte Duty Free Group Full time

    The Assistant Marketing Manager is responsible to support the Head of Omni Channel in the strategy, development and execution of customer acquisition initiatives, marketing campaigns and other marketing efforts for Changi Airport Travel Retail Operations and IShop Changi. These marketing efforts should drive new customers, sales growth and enhance customer...