Marina Bay Sands Kuala Lumpur Career Fair – Marketing Operations

2 weeks ago

Singapur, Singapore Marina Bay Sands Full time

Overview

Marina Bay Sands Kuala Lumpur is hosting a Career Fair for Marketing Operations. This event offers opportunities to join as part of a by-invitation-only recruitment drive and to learn about roles at Marina Bay Sands.

Event Details
  • Date: 24 September 2025
  • Time: 9:00 AM – 5:00 PM
  • Venue: Kuala Lumpur Sentral Area
  • By Invitation Only
Available Roles
  • Customer Relations Executive
  • Paiza Executive Host
What To Expect
  • On-site interviews with our Talent Acquisition team
  • Learn about life and career opportunities at Marina Bay Sands
  • Fast-track your application process

Job Description & Requirements (Please refer to the detailed job descriptions and requirements below)

  • Customer Relations Executive
    • Provide excellent and delightful service to casino guests and assist them with their needs and requests
    • Assist guests with trip arrangements and ensure prompt follow-up (e.g., hotel, transportation, dining)
    • Conduct guided MBS Casino familiarization tours for guests
    • Introduce programs to potential Paiza players with relevant terms and conditions
    • Identify potential gaming patrons and collaborate with the Market Development Sales Team on host management
    • Provide personalized service and establish rapport with assigned patrons
    • Engage guests through telemarketing calls and invite them for repeat visits and/or events
    • Collaborate with stakeholders to enhance service standards
    • Assist with execution of special events and promotions
    • Ensure compliance with organization guidelines and regulations
    • Perform other ad hoc duties as required
  • Paiza Executive Host
    • Provide excellent service to Paiza guests and assist with their needs
    • Meet and greet guests, assist with arrival/departure arrangements (hotel, luggage, transportation)
    • Manage Paiza Membership counters and enrollment
    • Assist with Paiza Programs opening and settlement
    • Prepare and set up private gaming salons for Paiza guests
    • Assist with events and promotions
    • Conduct MBS Casino tours for Paiza guests
    • Work with stakeholders to ensure excellent guest satisfaction and comply with guidelines
    • Perform other ad hoc duties as required
Requirements
  • Fresh graduates with a passion for customer service
  • 1–3 years in customer service or sales is welcome
  • Customer-focused, team player with good problem-solving skills
  • Well-groomed, professional appearance
  • English proficiency; Mandarin fluency preferred for liaising with Mandarin-speaking guests
  • Willingness to work on a rotational shift (Morning/Afternoon/Midnight), including public holidays (5-day work week)
  • Comfortable working in a smoking environment
  • Willingness to relocate to Singapore

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce and providing equal opportunities. Employees are expected to adhere to all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

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