Director, Regulatory Change and Operations

Director, Regulatory Change and Operations

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Job Summary We advise WRB to become the leading Cross-Border Affluent Bank and Wealth Manager by strengthening the Affluent continuum, unlocking network value via International Banking, accelerating Private Banking growth, and future-proofing the business with a strong focus on risk, talent, supported by a scalable digital platform and operational capabilities. WRB will invest to expand wealth solutions and upgrade advisory capabilities, tailor international propositions, enhance frontline enablers to support growth in relationship managers, and strengthen support functions in line with growth aspirations. This role sits within the Group Wealth Solutions COO team and is responsible for implementing regulatory changes related to wealth solutions, primarily focusing on transaction reporting regulations (MiFID, MAS, HKMA, EMIR) and global extra-territorial regulations. It involves strategic planning, managing regulatory changes, mitigating risks, and ensuring adherence to industry standards and regulations. The role may also manage or facilitate strategic initiatives impacting regulatory change processes across WRB markets.

Responsibilities Strategy

• Develop and implement strategic plans to manage regulatory changes impacting Wealth Solutions.
• Align regulatory change initiatives with the overall business strategy to ensure seamless integration.
• Monitor industry trends and regulatory developments to proactively address potential impacts on the business.

Business

• Lead regulatory change projects, ensuring timely and effective implementation.
• Manage transaction reporting compliance across multiple regimes (MiFID, EMIR, HKMA, MAS) for WRB business. Identify reporting exceptions and collaborate across teams for remediation.
• Collaborate with business leaders to interpret regulatory requirements and their implications on business operations.
• Facilitate strategic changes across the WRB to manage regulatory initiatives and their oversight.
• Ensure appropriate and insightful data and analytics that can drive business decisions.
• Continuously improve productivity and efficiency in driving regulatory initiatives and the teams’ ways of working.

Processes

• Design and optimize business processes to ensure compliance with regulatory requirements.
• Implement robust governance frameworks to manage regulatory changes and operational risks.
• Ensure all processes are documented, standardized, and aligned with best practices.

People & Talent

• Foster a culture of compliance, innovation, and continuous improvement within the team.
• Maintain strong stakeholder engagement with 2LoD, T&O, Financial Markets, Regional and Country Regulatory implementation teams to ensure alignment across stakeholder groups.
• Embody the role of a constructive challenger, leveraging data and facts in facilitating the right discussion.

Risk Management

• Identify, assess, and manage risks associated with regulatory changes and operational processes.
• Develop and implement risk mitigation strategies to minimize the impact of regulatory changes on business operations.
• Ensure compliance with internal risk management policies and external regulatory requirements.
• Conduct regular risk assessments and reviews to identify potential risks and implement corrective actions.

Governance

• Maintain awareness and understanding of the regulatory framework in which the Bank operates, and the regulatory requirements and expectations relevant to the role.
• Deliver effective governance as the first line of defence and collaborate with second and third lines of defence to ensure a well-controlled ecosystem and governance standards.

Key Stakeholders

• Group, Regional and Country WS COO; WS Products COO; WS & GBS Operations
• Functional Partners including CFCR, Risk, HR, Finance, Legal, Audit, etc.
• Business stakeholders including Private Bank Business Management, CSM, Business Planning, FM Regulatory Operations, etc.
• Hive Leads, Hive Tech Leads, Product owners, Technology teams across WRB and FM
• Client Journey leads, Onboarding leads, Servicing and Transacting leads, BRM leads
• Collaborate with the regional and country COO and product teams to ensure effective communication, training, and support in embedding change enablement agenda.

Our Ideal Candidate

• 10+ years of experience in Wealth Management, Regulatory Change, Risk Management, or Operations.
• Solid knowledge of Wealth Management and capital markets products and operational process flows.
• Deep understanding of regulatory frameworks, risk management principles, and their impact on wealth management operations.
• Experience in transaction reporting regulations including MiFID and G20 derivatives reporting preferred.
• Strategic thinking and business acumen with the ability to drive change and deliver results.
• Excellent communication and stakeholder management skills.
• Demonstrated experience in process optimization, operational excellence, and risk management.
• Self-motivated team player, excellent analytical and problem-solving skills, with the ability to articulate and resolve complex operational issues.

Role Specific Technical Competencies

• Wealth Solutions Product Knowledge
• Change Management/Transformation
• Business Facilitation
• Management of Risk
• Business Governance & Support
• Business and Data Analytic
• Strategy & Business Model
• Service Delivery & Operations Management

About Standard Chartered

We’re an international bank, nimble enough to act, big enough for impact. For more than 170 years, we’ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you’re looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can’t wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you’ll see how we value difference and advocate inclusion.

Together We

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What We Offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

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