Head of Premier and Wealth Distribution

3 weeks ago

Singapur, Singapore HSBC Full time

Overview

Head of Premier and Wealth Distribution is a leadership role within HSBC, focused on delivering the global distribution strategy for Premier & Wealth with integration of Wealth-focused approaches, omni-channel sales and service journeys, and frontline transformation. The role leads the global distribution strategy and aligns with Group, Region and Market teams to enable a wealth-focused model.

Responsibilities
  • Define and champion the global vision and strategy for Premier and Wealth distribution, ensuring alignment with organizational goals
  • Develop and implement sales strategies leveraging Wealth investments, including expanding RM footprint, enhanced training, and leveraging wealth capabilities
  • Identify and analyze industry trends, competitive landscape, and client needs to inform strategic direction
  • Develop and implement a sales framework to enhance client acquisition, retention, and profitability within the Premier and Premier Wealth segment
  • Grow the wealth business with a focus on wealth penetration and relationship deepening, collaborating with markets to share best practices
  • Oversee sales enablement initiatives, including wealth CLCM commercialization, wealth employee proposition (recruitment, progression, training, retention), and performance management tools
  • Lead the design of the Incentive framework and Recognition schemes, including execution of the Circle of Excellence (COE) event
  • Design the client coverage model and define role tiers to optimize customer engagement and servicing by RMs
  • Establish KPIs and metrics to measure the effectiveness of distribution strategies and overall business performance
Role purpose

With the Bank’s strategic shift towards Wealth, the Premier Wealth Solutions team and the Customer Channel & Commercialization team have been brought together to form an integrated team to deliver the One Wealth vision, transforming distribution into a wealth-focused model and improving omni-channel customer experiences.

Leadership & Teamwork
  • Lead and inspire a high-performing global team, fostering collaboration and knowledge sharing
  • Collaborate with global, regional, and market teams to enhance business and client outcomes
  • Cultivate an engaging environment that emphasizes development and champions Diversity and Inclusion
Requirements Functional Knowledge
  • Understanding of sales and service strategies within financial services, including channel management, sales process optimization, and wealth systems
  • Strong knowledge of premier and wealth management products and services
  • Ability to set clear strategic direction aligned with Markets, Propositions, Functions, and cross-region experience
  • Familiarity with culture, supervision, conduct frameworks, and global external environment including regulatory and market factors
Other
  • Strong leadership, interpersonal, and communication skills with the ability to influence senior teams
  • Experience in driving positive culture, and strong numerical and analytical skills
  • Ability to work independently, multi-task, prioritize, and manage projects

Opening up a world of opportunity

HSBC is committed to building a culture where all employees are valued, respected and opinions count. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, available on our website. Issued by The Hongkong and Shanghai Banking Corporation Limited

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