Mgr, FCSO NS Case Investigations SG

Job Summary There are dual responsibilities, firstly to support the Country Head of FCSO to discharge responsibilities from an FCSO Investigation perspective and secondly to support the Country Head of FCSO… in relation to the management and oversight of controls‑related processes. The incumbent must be mindful of conflict of interest when discharging the dual responsibilities. Role Responsibilities Input to Country operating model design of relevant FC Framework and business processes. Ensure adequate support (people, processes, tools, frameworks, systems) in the Country for necessary Surveillance Operations. Implement the vision, strategy, and direction for the Country FC, consistent with the vision and strategy for FCSO and in support of the Group’s strategic direction and growth aspirations. Analyse comprehensive impact of financial crime related regulatory/law‑enforcement matters on the relevant business area and operations. Support relevant stakeholders to make decisions based on current and possible future policies, practices, and trends. Act as Process Owner for FCSO‑owned sub‑processes under the Group’s Risk Management Framework, including implementation and roll‑out of relevant processes and DOIs. Develop, keep‑up‑to‑date and recommend for approval by the relevant Risk Committee, appropriate FCSO Controls policies/procedures/DOIs to address financial crime risks, aligning with relevant regulatory requirements. Provide governance and oversight over the implementation of FCSO Controls‑related policies and procedures in Country to ensure compliance. Investigate risk events/cases: Escalated by Financial Crime Surveillance Unit (FCSO‑AA) teams (arising from Name Screening, Transaction Monitoring, &/or Trade AML). Other escalations as per procedures/DOI. Any other matter as directed by Country Head of FCSO. Identify suspicious transactions/activities in compliance with Group policy and Singapore AML/CFT laws and regulations. Support Country Head of FCSO to lead and manage the Singapore Financial Crime Surveillance Operations (FCSO) Team, including but not limited to: Providing guidance and training to Case Investigation Specialists and relevant stakeholders (e.g., FCSO‑AA, FCSO‑QCO, FCSO‑RFI). Monitoring relevant metrics and leading requisite actions to intervene where required. Establishing and maintaining effective relationships with Business Units, FCC, and others. Securing credible audit/review outcome for the unit. Ensuring timely reporting and escalation of significant risk issues to management. Supporting initiatives to enhance relevant work processes for effectiveness and efficiency. Promoting a culture of openness, trust, and risk awareness rooted in ethical, legal, regulatory compliance. Stimulating an environment of forward planning, prioritisation, deadline management, and streamlined workflows. Collaborating with training teams to input to training curriculum to close capability gaps. Ensuring the Country is adequately resourced and staffed by competent, independent staff to sustain business growth and address financial crime risks. Ensuring staff have clearly articulated and understood roles through accurate job descriptions. Risk Management Maintain oversight of risk‑mitigating action plans for FCSO Controls. Understand technical aspects of systems relevant to CDD, Client Risk Assessments, Name and Transaction Screening, AML Monitoring, and Case Management. Apply Group and FCSO policies and processes (AML surveillance, client screening, risk assessment) to manage risks. Make recommendations or implement to relevant stakeholders on risk‑management responses to identified risks or concerns from investigations. Inform senior management and regulators of serious regulatory breaches or breaches of risk tolerances and ensure rapid remediation. Anticipate horizon risks in financial crime and develop strategies to mitigate such risks. Ensure significant investigations are concluded internally and externally where relevant. Provide intelligence inputs to support calibration of the bank’s Risk Methodologies. Ensure screening system lists and databases are up‑to‑date. Review and assess existing system and controls relevant to FCSO to ascertain operational performance effectiveness. Governance Track and remediate surveillance and investigation regulatory findings. Inform senior management and regulators of serious regulatory breaches or breaches of risk tolerances and ensure rapid remediation. Propose control improvements, enhancements, and simplifications where appropriate. Support all control checks undertaken by FCSO under the Operational Risk Framework (ORF). Collate, analyse and interpret data in reports to senior management and relevant governance/risk committees. Analyse and interpret data to produce reports that aid the bank’s risk/vulnerability management and drive remediation action within the FCSO function. Lead or influence significant programmes of work to support financial crime compliance objectives. Regulatory & Business Conduct Display exemplary conduct and uphold the Group’s Values and Code of Conduct. Take personal responsibility to embed the highest standards of ethics, regulatory and business conduct across Standard Chartered. Our Ideal Candidate Skills & Experience Compliance professional with 4+ years experience, focused on FCC (AML/CFT, Sanctions, ABC), especially in case investigation. Preferably with experience devising, running or enhancing FCC‑owned processes. Strong grasp of MAS Notice 626 and other guidance. Sound judgement on business practices, regulatory relationship management and reputational risk. Excellent verbal and written communication skills, able to articulate complex problems and solutions. Good judgement enabling provision of sound advice in difficult regulatory areas and proactive management of compliance and regulatory risk. Must possess excellent interpersonal skills and multi‑cultural awareness. Ability to manage and give leadership to functional stakeholders. Personal authority and integrity with proven ability to influence at senior levels and with regulators. Operate independently and demonstrate robustness in ethics and resilience. Strong analytical skills with high attention to detail and accuracy. Regulatory engagement with local regulators. Qualification Bachelor’s degree from a recognised university. Professional certification such as ACAMS and ICA Diploma preferred but not mandatory. Role Specific Technical Competencies Compliance Policies and Standards Compliance Advisory Surveillance (Screening and Monitoring) Investigations Compliance Risk Assessment Manage Change Manage Projects About Standard Chartered We’re an international bank, nimble enough to act, big enough for impact. For more than 170 years, we’ve worked to make a positive difference for our clients, communities, and each other… Together We Do the right thing and are assertive, challenge one another, and live with integrity, putting the client at the heart of what we do. Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well. Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term. What We Offer Competitive salary and benefits to support mental, physical, financial, and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible voluntary benefits. Time‑off (annual leave, parental/maternity, sabbatical, volunteering). Flexible work options based around home and office locations. Proactive wellbeing support (Unmind, EAP, mental health resources). Continuous learning culture with opportunities for up‑skill. Inclusive and values‑driven environment recognising diversity across teams and geographies. Recruitment Assessments Some of our roles use assessments to help us understand how suitable you are for the role. If invited, this means your application has progressed to an important stage of the recruitment process. Visit our careers website: #J-18808-Ljbffr