Director, Solutions Architect

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Your role

You are an insightful and energetic technical lead to help build a consulting and Solutions Architecture organization to align directly with our global sales teams.

Job Description

You are an insightful and energetic technical lead to help build a consulting and Solutions Architecture organization to align directly with our global sales teams. You will be a key member of the Sales Engineering leadership team, and responsible for building the technical solutions selling approach, educating customers of all sizes on Digital Realty’s value proposition, and designing a framework for deep architectural discovery to ensure solutions are poised for successful deployment and maximum total cost of ownership.

You will be knowledgeable in all of Digital Realty’s product lines and the global data center, hosting and networking landscape. You should have a strong background in cloud services environments, with the ability to guide architectural solutions for private/public/hybrid and complex network deployments with a keen ability to translate customer requirements and business outcomes into Digital Realty technical solutions. Additionally, you will be a critical thought leader in the development of our global ecosystem strategy, as well as contribute to the broader CTO agenda.

You will serve as a technical advisor for Digital Realty’s customers and the Digital Realty sales teams to architect creative and complex IT/cloud/networking and service delivery solutions for our customers and partners. As the Director of the group, you require a broad range of industry knowledge, including, but not limited to experience at the application layer to optimize performance over flexible and high performing infrastructure and tailored data center services. You should be able to articulate solution benefits to both technical & non-technical audiences, as well as provide leadership and mentoring to the Solutions Architecture team as well as other internal/external thought leaders.

What You’ll Do Networking

• Substantial telecommunications experience required; technical and commercial knowledge of Internet, MPLS and IP-VPN topologies and architectures required
• Proficient in router and switch features and configuration, fault-tolerant designs, and QoS mapping
• Experience with routing and switching protocols; SDN/NFV, performance measurement, tuning and scaling, and reliability and security techniques
• Experience with Network Peering, Internet Exchanges and CDNs
• Datacenter networking technologies and architectures (Leaf-Spine architectures, Data Center Interconnect technologies)

Cloud Computing

• Public, Private and Hybrid cloud services and deployment methodology
• Experience with cloud orchestration and automation using tools such as OpenStack, and vRealize
• Private connectivity services and egress cost modeling

Enterprise IT

• Must have a thorough understanding of, and experience with servers, storage, layer 3 networking and enterprise software. Solid understanding of the entire OSI stack is a must
• Experience with data center virtualization, software defined data centers and hyper-converged infrastructure solutions
• Software and Database system development
• Storage Platform technologies (SAN/NAS) including Hardware and Software (EMC/NetApp/Sun/IBM/HP/VMware/Citrix/Brocade/Juniper)
• Must have a thorough understanding of the implication of common IT product on system designs: servers, storage, layer 3 networking, and enterprise software

Solution Selling and Technical Consultation

• Strong ability to focus ambiguous customer needs into specific, deliverable requirements
• Quickly and accurately assess current operations, identify opportunities for architectural changes to drive additional business benefit
• Ability to extract unrealized customer requirements, and service benefits, gaining consensus with data driven positioning
• Cost estimation, with a focus of helping customers understand return on investment as well as total cost of ownership advantages of solutions proposed
• Assess performance and service level agreements against business needs and expected results. Build evidence and models to demonstrate expected results
• Able to facilitate workshop style sessions with customer to extract important areas of customers current architecture. Can keenly couple key insights to present highly technical concepts and solutions specific to audiences of varying technical capabilities in a clear, concise and easily understood manner
• Coach and provide technical leadership to others on network designs, platform sizing, infrastructure system design and the application of new technologies and project management methodologies
• Professional sales consultation of customer technical requirements to develop viable solutions, resulting in bookings

Framework and Strategy Development

• Ability to organize technical and market requirements into development roadmaps and a strategic market outlook
• Framework development to ensure solution development lifecycle structured as an integral part of the sales process
• Motivational and inspirational leader, focused on organizational and individual development

What You’ll Need

• Bachelor's Degree in Engineering, Computer Science, or related technical field
• 7+ years of technical experience – Hosting/Cloud companies,Cloud/Networking/IT consulting. Client facing operations or technicalsales position preferred
• 5+ years of solutions selling and technical support experience in the high-tech industry preferably in the network, cloud and/or data center markets
• Effective Solutions Sales Capabilities: Demonstrates advanced solutionselling abilities andeffective, pro-active customer communications including proposal development, delivery, and RFP responses
• Proven technical support for sales and marketing initiatives through participation in proposals, marketing studies, speaking engagements, blogs and other technicalwriting
• Detailed knowledge and sizing experience of networking technologies as wellexperiencewithstorage architectures associated to private/public and hybrid cloud environments
• Knowledge of DevOps methodologies and orchestration software is highly desirable
• Advanced industry certifications(AWS, Microsoft, Google,VMare,Cisco, Juniper,etc)

A Bit About Us

Digital Realty brings companies and data together by delivering the full spectrum of data center, colocation and interconnection solutions. PlatformDIGITAL, the company’s global data center platform, provides customers with a secure data meeting place and a proven Pervasive Datacenter Architecture (PDx) solution methodology for powering innovation and efficiently managing Data Gravity challenges. Digital Realty gives its customers access to the connected data communities that matter to them with a global data center footprint of 300+ facilities in 50+ metros across 28 countries on six continents.

What We Can Offer You

Our rapidly evolving business sector offers the opportunity to be part of a courageous and passionate team who work together to understand and meet the changing needs of our global customers.

Join us and you’ll be part of a supportive and inclusive environment where you can bring your whole self to work. As part of our team, you’ll get to work with people from different business areas, challenge the way we do things and put your ideas into action. We’ll also give you plenty of development opportunities so you can build a rewarding and successful career with us.

Our Compensation Philosophy

Digital Realty offers its employees a highly competitive compensation package, excellent benefits, and an environment that recognizes and rewards your contributions. Central to our compensation philosophy is rewarding our employees for achieving the values and objectives aligned to the company's overall goals and values.

This is an exciting time to join our business so apply now and make your mark on our future.

Notes

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

Digital Realty is an equal opportunity employer, EOE/AA/M/F/Vets/Disabled. All applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability or protected veteran status, or other status protected by law.

Digital Realty is a publicly traded company (NYSE: DLR) with investment grade ratings from all three major ratings agencies.

Please do not forward unsolicited resumes to any employee of Digital Realty and its subsidiaries. Digital Realty is not responsible for any fees related to unsolicited referrals.

Seniority level

• Director

Employment type

• Full-time

Job function

• Engineering and Information Technology

Industries

• IT Services and IT Consulting

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