Director, Product and Payment Services Risk Asia Pacific

Overview

Reporting to the Regional Risk Officer, the Asia Pacific (AP) Corporate Risk and Product and Payment Services (PPSR) Risk team acts as a Second Line of Defense function, oversees Visa’s risk profile, and challenges the First Line business functions through:

• Partnering with business to identify, assess, report, monitor and ensure appropriate risk management
• Implementing operational risk management to build resiliency, meet regulatory expectations and support effective business decisions
• Partnering with stakeholders to safely onboard and monitor third party suppliers to support and enable Visa’s business objectives
• Advising on strategies related to complex operational, financial, legal, and regulatory risk exposures

What a PPSR Director does at Visa

The Director PPSR will be part of the wider AP Corporate Risk team. The PPSR team will lead second line risk oversight for Visa’s product and payment services businesses, including but not limited to core Product verticals, Value Added Services (VAS), and Visa Commercial and Money Movement Solutions (CMS). The team focuses on embedding risk management into product development, commercialization, and operational execution.

Specifically, the role holder will:

• Act as a trusted business partner to product and solution teams, providing strategic and tactical risk guidance across the product lifecycle.
• Lead risk identification, assessment, and mitigation efforts, including regulatory, operational and resilience aspects across PPSR domains, ensuring alignment with Visa’s risk appetite and control frameworks.
• Drive compliance with Visa’s risk programs (e.g., Product Risk Review (PRR), Risk and Control Self-Assessment (RCSA), third-party risk assessments, Model Risk Management (MRM), ViDA), and support product roadmap reviews to identify and mitigate risks early.
• Develop and maintain a network of Risk Champions within the first line to embed lifecycle risk management practices and culture.
• Aggregate and communicate risk profiles across PPSR units, synthesizing bottom-up (e.g., operational risk events, control testing) and top-down (e.g., strategic risks from leadership) views.
• Monitor and report on the effectiveness of risk mitigation measures, including oversight of risk registers, KRIs, and remediation plans.
• Support internal and external stakeholder engagements, including updates to senior leadership, regulators, and audit teams.

Additional Responsibilities

• Escalate key concerns to Product, Risk Executives, Third Party Risk, and Policy, while identifying potential mitigations and solutions.
• Present and participate in globally-led Risk and Business Leadership Team forums and Quarterly Risk Profiles, representing AP.
• Build relationships and gain exposure to Product Risk and Regional Risk teams by presenting at Leadership team meetings and roundtables.
• Partner with relevant stakeholders e.g., Product, Legal, Government Affairs to drive business readiness for product-related regulatory compliance.

Why this role matters

Visa’s product and payment services are at the forefront of innovation and client engagement. As the industry evolves rapidly, this role ensures Visa’s offerings remain resilient, compliant, and aligned with enterprise risk standards.

What you will need

• Bachelor’s Degree or equivalent qualification
• Minimum 12 years of relevant experience in one of the following functions: Corporate/Risk Governance, Risk Management, Compliance, Product Risk, or related areas
• Deep understanding of the payments ecosystem, including regulatory trends and product risks.
• Proven ability to assess and mitigate strategic, operational, technology, and compliance risks.
• Experience working in a matrixed, global organization with cross-functional teams.
• Strong analytical, communication, and stakeholder management skills.
• Familiarity with Visa’s risk frameworks and tools (e.g., GoRO, Power BI, IBM Open Pages).
• Be well versed in local regulations and guidelines related to risk management for cards, networks, financial institutions, digital payments industry, especially in markets such as South Asia.

What will also help

• Have excellent written and verbal communications skills
• Capable of comfortably leading meetings, delivering presentations and interact with stakeholders of all hierarchy levels and cultural backgrounds
• Experience in product risk, commercialization, and client-facing roles.
• Ability to influence and educate first line teams on risk ownership and control effectiveness.
• Comfort navigating ambiguity and driving change in a dynamic environment.

Projects you will be a part of

As the ERM and Business Risk lead for Visa Asia Pacific, you will be a key member of the Asia Pacific Risk Team, advising the AP Regional Risk Officer (RRO) and AP regional risk leadership team, hub and global functional leads on strategies related to complex operational, financial, legal and regulatory risk exposures.

The delivery of these initiatives will require close collaboration with senior leadership in the region and with stakeholders in Global Risk, regional Control functions and business functions.

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.