Alternative Investment Administration Services, Vice President

Who we are looking for We're focused on hiring and developing the most talented people in the industry. We look for employees with diverse backgrounds and perspectives who will thrive in an entrepreneurial culture and contribute to our long‑term success. If you’re looking for your next challenge, take a look at us. Alternative Investment Solutions State Street’s Alternative Investment Solutions group provides a complete suite of services to more than 750 clients, including institutional investors, hedge fund managers, private equity fund managers and real estate fund managers. We offer deep, product‑specific expertise in alternative investments and flexible, innovative alternative investment solutions, including fund accounting, fund administration, corporate administration, risk and credit services. Asset Owner – Private Markets The Private Market team is focused on providing administrative and analytical solutions to institutional investors in Private Equity and Real Estate. Our team tracks all communications from our clients’ General Partners, processes all cash movements, updates investment valuations, captures underlying portfolio company and property details, and provides online tools for performance and exposure reporting. What you will be responsible for: Review and assist staff with month‑end fund of funds trading, review trade packages and assist in resolving trade package related queries, audits and other ad hoc financial reports as required. Oversee the review, validation, approval and monitoring of the process workflow Account for daily management of functional team(s) and manage daily service delivery and production activities performed by staff Oversee offshore teams, performance tracking , participation in monthly/quarterly calls, transitioning new funds/business to offshore teams Primary contact and key escalation point for critical operational issues, as well as technical expert to resolve daily problems Manage and elevate issues related to Business Unit Shared Services and COEs Manage conversions of new business, plan for and review client specific agreements and internal policies Manage departments overtime budget effectively, indirectly responsible for other department budget matters Ensure appropriate records of daily and monthly activities are complete and maintained Identify and implement consistent operational best practices Document and review procedures, recommend controls and risk strategies Coordinate the implementation of new funds, systems and processes, assist with client conversions and other client projects Develop and implement process improvements, effectively manage change to ensure departmental objectives are met Promote a risk awareness culture in staff Provide coaching and development opportunities to staff Ensure self and team anticipates, monitors, actively manages and reports all risk and compliance issues, breaches and suspicious activities Act in accordance with Risk Excellence and role model Ethical behavior and decision making as part of our Way Ahead foundation Perform other duties as required Education & Preferred Qualifications Competent to Expert with a Bachelor’s degree, prefer finance, accounting, economics or business management major 10+ years of related experience in transfer agency, Fund of Funds trading process or fund accounting Proficient in email management Additional Requirements Fund of Funds trading documents such as subscription document, redemption document and transfers forms knowledge is an advantage Strong problem solving and analytical skills Strong communication, interpersonal, and organizational skills Excellent time management and presentation skills (communication to multiple levels (clients, other 3rd parties, executives, peers, subordinates). Flexibility across multiple formats (one on one, town hall, virtual meetings, social, etc) Navigate a large, global organization. Build meaningful relationships and develop an effective network Ability to communicate with various internal teams to resolve inquiries and understanding when to elevate Candidates must demonstrate initiative, be able to perform well under pressure, and simultaneously handle multiple assignments #J-18808-Ljbffr