Engagement Manager

4 weeks ago

Singapur, Singapore Element Technologies Full time

Overview

Company's face on ground with complete accountability to manage client relationship from consulting (solutioning & presales) & delivery standpoint. Represent Fractal at client meetings with a goal of increasing face time with key executives and decision makers.

Responsibilities
  • Delivery: Lead projects independently. Execute end to end client engagements i.e. SOW development, defining business objectives, solution approach, scope, deliverables, client responsibilities, staffing roles & risk mitigation.
  • Governance: Ensure regular client updates & meetings (weekly, monthly, quarterly), stakeholder management, any failure or risk analysis of the project, data sources, tracking execution & success metrics is done effectively & efficiently. Design & evolve delivery processes within the team to drive high client satisfaction. Proactively identify potential issues and drive resolution to avoid customer impact and facilitate continuous improvement.
  • Analytics consulting (New Business): Partner with sales team on new client hunting opportunities & provide high-end consulting/thought leadership to clients through face-to-face client meetings at the business heads level. Work with clients to understand key business challenges, formulate business problems & bring in right capability support deep dives.
Requirements
  • Proven experience (10+ years) as an Analytics Consultant, Analytics Manager, or a similar role, working with clients from diverse industries like Retail, Healthcare/Pharma, BFSI, etc.
  • Strong analytical and problem-solving skills with expertise in statistical analysis, data mining, and visualization techniques.
  • Demonstrated experience in client management, including building and maintaining strong relationships with clients.
  • Strong business acumen and ability to understand and translate complex business requirements into actionable insights.
  • Exceptional communication and presentation skills, with the ability to convey technical concepts to non-technical stakeholders effectively.
Seniority level
  • Mid-Senior level
Employment type
  • Full-time
Job function
  • Information Technology and Management

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