Snr Lead Analyst/ Lead Analyst/Snr Analyst

What the role is: The Public Service Division (PSD) stewards a trusted Singapore Public Service for a successful and vibrant Singapore. Our 4 key roles include: Developing a flourishing and diverse workforce by supporting our public officers' continual growth of skills and creating meaningful careers Developing a forward‑looking and inspiring community of leaders who are united, resilient, and anchored in public service values and ethos Building future‑ready public sector organisations by steering and supporting transformation of our organisations and catalysing innovations to work more effectively Driving good governance, values and excellence to safeguard the integrity and reputation of the Public Service and uphold the trust of citizens When you join PSD, you become part of a community that learns together and cares for one another. We look out for your well‑being and partner you in your career growth. Being in the business of developing People and driving transformation makes our work deeply purposeful. What you do will impact our public officers and agencies, and in turn make a difference to Singapore and Singaporeans. Follow us @PublicServiceDivision @SGPublicService On LinkedIn | Instagram | Facebook | The Singapore Public Service: Integrity, Service, Excellence | People, Our Pride | Service, Our Pledge | Integrity, Our Core | Excellence, Our Quest. What you will be working on: Responsibilities: PSD has been onboarding Statutory Boards (agencies) across the Public Service onto a common cloud‑based enterprise management system, known as Cumulus. Cumulus provides a unified solution for Human Capital Management (HCM), Payroll and Finance with the aim of improving business efficiency and organisation performance. Agencies, which were using different HRIS based on their own HR processes, will now use Workday, a SaaS, in Cumulus. The Cumulus team has onboarded 41 agencies, with more in the pipeline. Reporting to the Team Lead, you will aim to improve overall business efficiency by: Building good relationships and rapport with agencies as their Cumulus HCM business partner and working closely with agency leads and various stakeholders to transform user experience and improve user satisfaction. Designing and executing strategies to facilitate superuser adoption of system changes. Maintaining and improving Workday in Cumulus for users. Establishing and maintaining scalable processes that ensure best practices in HR. Identifying opportunities for business process re‑engineering (BPR) initiatives for productivity improvement, via transforming, streamlining and continuous improvement of work processes. Identifying new Workday requirements and communicating with users to understand additional requirements and needs. Collaborating with agency leads and IT teams to resolve Workday issues and improve user experience, and ensuring solutions are viable and consistent across all agencies. Creating Workday guidelines and manuals, as well as conducting training for users. Conducting regular Workday reviews and generating reports on efficiencies and improvement areas. Structuring and prioritising agencies’ Workday requirements and communicating plans with stakeholders for review, approval and implementation. Staying up to date with the latest HRIS technology and best practices. What we are looking for: We are looking for self‑motivated individuals who value integrity, teamwork and take pride in going the extra mile to provide excellent service. If you share our passion in shaping Singapore’s future with a first‑class Public Service, we welcome you to join us. Work Experience & Competencies HR Policies and Processes: Sound understanding of HR policies and hands‑on experience in HR processes, and the ability to translate and incorporate them into the HRIS. Knowledge of Compensation and Performance process, and Public Service HR policies and practices would be an advantage. Experience in Enterprise Systems: Experience in managing data, HR transactions and processes in HRIS. Prior experience in implementation and/or maintenance and improvement of HRIS, especially Workday, would be preferred. Working Effectively with Stakeholders: Ability to engage stakeholders to understand their issues, identify gaps, gather feedback, work with System Integrator and Central Team colleagues on possible solutions, and communicate solutions to stakeholders effectively. You should possess good written and oral communication skills and documentation skills. Thinking Clearly and Making Sound Judgements: Ability to work in ambiguous situations and consider issues from a long‑term operational perspective to identify opportunities/gaps, and address these from a user‑centric perspective. You should be comfortable with co‑solutioning and implementing solutions / new initiatives. Project and Change Management: Good planning skills to manage milestones for HRIS annual maintenance and new initiatives. Ability to communicate with affected stakeholders and keep them engaged in the processes. You should also be comfortable with working in a fast‑paced environment with tight timelines. Applicants will typically be notified on whether they are shortlisted or not within 4 weeks of the closing date. Successful candidates will be offered a 2-year contract in the first instance. About Public Service Division: The Public Service Division (PSD) stewards a trusted Singapore Public Service for a successful and vibrant Singapore. Our 4 key roles are: Developing a flourishing and diverse workforce by supporting our public officers' continual growth of skills and creating meaningful careers Developing a forward‑looking and inspiring community of leaders who are united, resilient, and anchored in public service values and ethos Building future‑ready public sector organisations by steering and supporting transformation of our organisations and catalysing innovations to work more effectively Driving good governance, values and excellence to safeguard the integrity and reputation of the Public Service and uphold the trust of citizens Follow us @PublicServiceDivision @SGPublicService On LinkedIn | Instagram | Facebook | The Singapore Public Service: Integrity, Service, Excellence | People, Our Pride | Service, Our Pledge | Integrity, Our Core | Excellence, Our Quest. #J-18808-Ljbffr