Reservations & Communications Officer
3 days ago
Sunset Hospitality Group is a leading multinational lifestyle hospitality group, with a wide portfolio encompassing Hotels & Resorts, Restaurants, Beach Clubs, Nightclubs, Fitness Centers, and more.SHG operates over 81 venues and with presence in 22 countries with a commitment to deliver authentic & diverse hospitality experiences that bring people together, all around the world.We are seeking a passionate and detail-oriented Reservations & Communications Officer to join our dynamic team.Job Purpose: The role will efficiently handle guest and customer inquiries while maximizing revenue opportunities by managing reservations effectively.Day to Day Responsibilities: Handle room reservations promptly and accurately through various channels, including phone, email, and online booking systems. Maintain accurate and up-to-date records of all reservations, including guest preferences and special requests. Manage group bookings, special requests, and VIP reservations, ensuring personalized service and attention to detail. Deliver excellent customer service while ensuring productivity, efficiency, and accuracy in booking and handling reservations. Assist with revenue management efforts by ensuring proper room allocation, monitoring occupancy levels, and suggesting adjustments to room rates based on demand and seasonality. Handle incoming calls and reservations inquiries with professionalism and a friendly demeanor. Process reservations efficiently and accurately using our reservation system. Upsell and promote hotel packages and amenities to maximize guest experience. Respond to guest inquiries via phone and email in a timely and courteous manner. Maintain accurate records of reservations and guest information. Responsibilities: At least 1-2 years of experience in a similar role within the hospitality industry, preferably in a luxury hotel setting (not mandatory). Proficiency in English, including a strong understanding of grammar, composition, and vocabulary. Excellent communication and interpersonal skills. Basic computer skills, with prior experience in Opera software preferred. Customer-focused with a positive attitude and a welcoming demeanour Ability to perform well under pressure. High energy level with a positive outlook. A willingness to go above and beyond to meet guest expectations. A genuine passion for customer service and hospitality.
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Reservations Officer
3 days ago
Singapur, Singapore MARINA BAY HOTEL PRIVATE LIMITED Full timeJob Summary Reporting to the Reservations Manager, the Reservations Officer carries out Room Sales via telephone or correspondences, ensuring that all information furnished to guests are accurate and appropriate. He/she will ensure that all data entry into systems are error free.Key Responsibilities Ensure that all correspondence are replied within 24 hours....
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Reservations Officer
3 days ago
Singapur, Singapore CONCORDE HOTEL SINGAPORE Full timeJob Responsibilities: Checking of Next Day's Arrivals Keep one informed of the available rooms for sale and help maximize room sales by up-selling Attend to all incoming calls with pleasant and polite manner following the SOPs Confirm and process the reservations received from telephone calls accordingly to the established procedures Respond promptly and...
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Reservations Manager
2 weeks ago
Singapur, Singapore Millennium Hotels and Resorts Full timeOverview Millennium Hotels and Resorts – Tanjong Pagar Oversee the day-to-day operations of the reservations department. Ensure all reservation requests (individual, group, corporate, and travel agents) are managed promptly, accurately, and professionally. Monitor reservation systems to ensure correct room inventory and rate availability. Manage booking...
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Reserving Actuary
2 weeks ago
Singapur, Singapore CHINA REINSURANCE (GROUP) CORPORATION Singapore Branch Full timeChina Re Group is the largest reinsurance group in Asia and the 8th globally by gross premium income. The Group is rated “A (excellent)” continuously by A.M. Best since 2010, rated “A+” or “A” continuously by Standard & Poor’s since 2014. In 2016, we set up China Re Singapore Branch with the approval of a license from the Monetary Authority of...
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Reserving Actuary
1 week ago
Singapur, Singapore - Full timeChina Re Group is the largest reinsurance group in Asia and the 8th globally by gross premium income. The Group is rated "A (excellent)" continuously by A.M. Best since 2010, rated "A+" or "A" continuously by Standard & Poor's since 2014. In 2016, we set up China Re Singapore Branch with the approval of a license from the Monetary Authority of Singapore. Our...
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Reservations Manager
1 week ago
Singapur, Singapore UE PARK AVENUE INTERNATIONAL PTE. LTD. Full timePosition Summary Responsible for day-to-day reservation operations and supporting revenue-driven strategies to maximise occupancy and profitability. The candidate will be assessed for promotion to Reservation Manager based on performance and must have proven hotel revenue management experience. Key Responsibilities Team performance management : Ensure...
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Reserving Actuary, APAC
2 weeks ago
Singapur, Singapore Liberty Mutual Insurance Full timeThis role sits within the APAC reserving team with predominant responsibility for the gross and net US GAAP reserves. The role involves supporting with any product related queries across APAC, requiring knowledge of market and region-specific context across all product lines. Responsibilities include the reporting of results to management and the wider...
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Reserving Actuary, APAC
2 weeks ago
Singapur, Singapore Liberty Insurance Pte Ltd Full timeLocation: Singapore Type: Full Time Min. Experience: Experienced Overview This role sits within the APAC reserving team with predominant responsibility for the gross and net US GAAP reserves. The role involves supporting with any product related queries across APAC, requiring knowledge of market and region-specific context across all product lines....
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Reserving Actuary, APAC
2 weeks ago
Singapur, Singapore Liberty Mutual Group Full timeThis role sits within the APAC reserving team with predominant responsibility for the gross and net US GAAP reserves. The role involves supporting with any product related queries across APAC, requiring knowledge of market and region-specific context across all product lines. Responsibilities include the reporting of results to management and the wider...
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Assistant Reservations Sales Manager
1 day ago
Singapur, Singapore MOMENTUS HOTEL ALEXANDRA Full timeJob Description To assist the Reservations Sales Manager in directing & supervising the activities of the Reservation section. To manage, lead, direct and train the Reservations Sales Officers and Executives in the daily, weekly and monthly operational tasks which support the hotel sales and operational needs. To ensure maximum room utilization when...
