Technical Service Manager
1 week ago
Working days: Monday - Friday 9am - 6pm Salary: $5,500 - $7,000 Location : Kaki Bukit Job Responsibilities Lead, manage, and mentor the Service Team to ensure high performance, strong technical capability, and consistent delivery of quality service. Oversee daily service operations, including preventive maintenance, corrective maintenance, repair works, and breakdown response for customers across hospitals, nursing homes, and home-care environments. Plan and allocate service manpower effectively to meet operational needs and service turnaround expectations. Review and ensure accuracy of all service documentation, reports, assessments, and maintenance records in accordance with company standards. Drive service excellence by implementing service quality improvements, process enhancements, and compliance with OH&S and infection control policies. Support the promotion and renewal of service contracts; work closely with sales teams on contract strategy and customer engagement. Build and maintain strong customer relationships, acting as the escalation point for complex service issues and ensuring efficient resolution. Monitor performance indicators such as response times, service quality, productivity, and customer satisfaction, and provide regular reporting to management. Ensure all serviced products meet safety requirements and align with company policies and regulatory guidelines. Collaborate cross-functionally with regional service management, logistics, sales, and technical teams to support business objectives. Manage inventory of spare parts, tools, and equipment, ensuring cost efficiency and availability. Lead technical training sessions and ensure continuous upskilling of the service team. Job Requirements Diploma/Degree in Engineering, Computer Engineering/Science, Biomedical Engineering, or relevant technical discipline. Minimum 5 years of service experience in healthcare equipment, medical devices, or related technical field, with at least 2 years in a supervisory or managerial role. Strong understanding of medical device servicing, including smart bed connectivity, IT network integration, HL7/Epic systems, and data integration to EMR/EHR platforms. The Supreme HR Advisory Pte. Ltd || 14C7279Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R
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Technical Services Manager
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Singapur, Singapore Aurora Talent Full timeConsultant | Recruitment Specialist in Building Materials Industry | APAC We are seeking an experienced Technical Service Manager to lead our technical support and service operations within the waterproofing products division. The successful candidate will provide expert guidance to customers, applicators and contractors, ensuring correct application and...
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Assistant Technical Services Manager
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Singapur, Singapore JLL Full timeOverview This role supports the South East Asia (SEA) and ANZ Technical Services Manager in driving operational excellence, governance, and consistency across a multi-country portfolio. The specialist will be instrumental in ensuring all in-country Technical Services teams meet the highest standards of safety, compliance, and efficiency for critical building...
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Assistant Technical Services Manager
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Singapur, Singapore Institute of Technical Education Full timeGet AI-powered advice on this job and more exclusive features. What the role is As a support staff, your role is to provide college-level essential administrative, logistical, and operational support to the department. What you will be working on Provide day-to-day college-level administrative support, including updating the college calendar, managing mail...
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Workshop Manager, Technical
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Technical Services Officer
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TECHNICAL CLIENT SERVICES MANAGER, APAC
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Park Technical Services Lead
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