Area Manager

3 weeks ago

Singapur, Singapore FairPrice Group Full time

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Overview

Provides on-boarding support, observes and provides feedback to new and existing staff to ensure they are on-track with Unity related matters, able to provide an exceptional customer experience so that they achieve required knowledge and skills to perform according to the company standards - Unity.

Responsibilities
  • Provides on-boarding support, observes and provides feedback to new and existing staff to ensure they are on-track with Unity related matters, able to provide an exceptional customer experience so that they achieve required knowledge and skills to perform according to the company standards - Unity.
  • Ensure smooth communication flow between management and store level so that management's plans are timely communicated and implemented whilst feedback from stores on operational issues are also feedback to management.
  • Monitor store operations (Unity) in terms of storekeeping, merchandising, stocks ordering and management and to ensure assigned stores operate at optimum performance level.
  • Assist in setting up, renovating and closing down of stores according to management's plans.
  • Analyzing weekly sales trends, providing weekly store status and recommending effective proposals to enhance sales performance.
  • Conduct store visits (at least to visit all the stores within a month) which will ensure the delivery of consistent performance, adherence to company and legislative standards and compliance to policies and procedures.
  • Update and report effectiveness of promotions, customers' feedback on all products and service launches, promotions as well as store activities and trends.
  • Coordinates and executes all operations calendar directions, campaigns, and sales promotions in a timely manner.
  • Assisting in collating allocation review for PWP, Plus Sell, Plus Member Deal and for monthly promo listing.
  • Other duties as assigned (e.g. Stock take, Arranging supplier for onsite promotions and promoters, Helping in updating store planogram etc.)
Job Requirements
  • Degree in any discipline
  • Proven experience in retail operations management at leading FMCG company
  • At least 2 years of experience working in retail pharmacy or drug store
  • Good understanding of performance evaluation metrics
  • Critical thinker and problem-solving skills
  • Team player
  • Good time-management skills
  • Great interpersonal and communication skills
Seniority level
  • Mid-Senior level
Employment type
  • Full-time
Job function
  • Other
Industries
  • Retail

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