Director, Marketing Services

Get AI-powered advice on this job and more exclusive features. Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title And Summary Director, Marketing Services - Advisors & Consulting Services Services within Mastercard are responsible for acquiring, engaging and retaining customers by managing fraud and risk, enhancing cybersecurity and improving the digital payments experience. We provide value‑added services and leverage expertise, data‑driven insights and execution. Our Advisors & Consulting Services team combines traditional management consulting with Mastercard’s rich data assets, proprietary platforms and technologies to provide clients with powerful strategic insights and recommendations. Roles and Responsibilities This role is a fusion of technology and creativity, aimed at enhancing customer engagement, driving sales, elevating Mastercard’s strategic value, driving client’s business growth and performance while improving overall marketing ROI. Lead and drive innovative vision and disruptive strategic marketing initiatives that transform marketing capabilities through data‑driven insights, emerging technologies, and performance optimization. This role blends traditional marketing expertise with advanced AI‑driven capabilities to deliver personalized, data‑informed and scalable marketing strategies. The professional is expected to operate at the intersection of creativity, data, analytics and technology. Responsible for leading and integrating, managing, integrating and optimizing internal and external marketing technology (MarTech) stack to enable insights and data‑driven, automated marketing strategies that drive business impact. Lead complex client engagements across a range of industries and problem statements. Build and lead the development of marketing strategies and campaigns for regional and global clients by working with technology and data. Own senior client relationships from mid‑level to C‑suite. Serve as a trusted client business advisor and generate enthusiasm for the Mastercard team and our recommendations. Leverage artificial intelligence tools and data analytics to develop and optimize marketing strategies and campaigns. Analyze consumer behavior, market trends, insights and large datasets to personalize marketing efforts. Design and implement AI‑enhanced marketing strategies that align with business goals. Use predictive analytics and machine learning models to forecast customer behavior and campaign performance. Leverage AI to create hyper‑personalized experiences across digital touchpoints. Team Collaboration & Culture Guide team through complex problem solving to business‑focused solutions and recommendations that drive client value. Motivate the project delivery team to produce superior quality deliverables and create a collaborative and inclusive environment for all levels. Own relationship with internal Mastercard stakeholders including Product and Business Development to scope projects, create relevant solutions for clients, and build the firm’s intellectual capital. Provide marketplace perspectives and insights. Lead on‑the‑job training, coaching, and mentorship to both direct and outside team members. Understand various marketing specializations and relationships between areas. Qualifications Basic qualifications Undergraduate degree with work experience in marketing and campaign projects focused on fields such as marketing content, digital and social media campaigns, digital customer experience, digital marketing, end‑to‑end product launch, ad‑tech and mar‑tech ecosystems, offline marketing activities, media management and planning, direct response marketing. Experience coaching and leading teams across large strategic engagements with third parties. Experience leading vendor and senior client relationships. Deep knowledge of business KPIs, financials and organizational leadership. Ability to identify new business development opportunities and adjacencies, and experience leading proposal development and scoping of new opportunities. Experience generating new knowledge or creating innovative solutions, ability to provide industry perspectives and thought leadership. Advanced Word, Excel and PowerPoint skills. Ability to lead multiple projects and clients in a fast‑paced, deadline‑driven environment. Ability to communicate effectively in English. Eligibility to work in Singapore for the long term. Ability to travel to client sites on a semi‑regular basis. Preferred Qualifications Additional marketing experience in fields such as marketing and campaign experience from agency environment, search engine optimization and search engine marketing, video making (scripting, storyboard, content), marketing content, usability labs and experience research, print production management. Global supply chain management experience (GSM), including sourcing new suppliers and assessing third‑party production vendors. Experience with data visualization tools such as Tableau and Power BI. Experience leading delivery and implementation of complex solutions and measuring impact on clients’ business. Relevant industry expertise and/or experience in product, sales or marketing technology. MBA or master’s degree with specialization in marketing or digital (not required). Corporate Security Responsibility Abide by Mastercard’s security policies and practices. Ensure the confidentiality and integrity of the information being accessed. Report any suspected information security violation or breach. Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines. Seniority level Director Employment type Full‑time Job function Marketing and Sales Financial Services, IT Services and IT Consulting, and Technology, Information and Internet Referrals increase your chances of interviewing at Mastercard by 2x. Get notified about new Director Marketing Services jobs in Singapore, Singapore . Kallang, Central Singapore Community Development Council, Singapore 1 week ago #J-18808-Ljbffr