Senior QA Engineer, UI Services

Senior QA Engineer, UI Services Rakuten Viki is a global entertainment streaming platform that specializes in Asian content and serves millions of viewers worldwide. The company is headquartered in San Mateo, California, with additional offices in Singapore, Seoul, and Shanghai. Based in Singapore and reporting to the Engineering Manager, we are looking for a passionate, highly skilled and experienced Senior QA Engineer to help improve our backend test processes. Job Description Rakuten International oversees 7 businesses with over 4,000 employees globally. The brand is recognized for its leadership and innovation in e-commerce, digital content, advertising, entertainment and communications, bringing the joy of discovery and access to more than 1 billion members across the world. Our teams deliver on the company’s mission to delight merchants and customers through innovation, optimism and teamwork. Rakuten Viki is a global entertainment streaming platform that specializes in Asian content. Our platform enables millions of viewers to discover and enjoy primetime shows and movies, subtitled in over 150 languages. Appoint to bridge cultures and connect the world to Asian entertainment. As a Senior QA Engineer (Backend), you will design, develop and maintain automated tests for core platform services and backend applications across a variety of architectures and cutting‑edge technologies. Your responsibilities include explaining test strategy, creating test cases, driving sign‑off processes with stakeholders, contributing to unit tests, executing tests and reporting results. You should be a grey‑box tester with strong coding skills, able to debug and write automated tests using scripting and user‑level automated tools. Key Responsibilities Writing, extending and maintaining automated test plans and scripts for the Core Platform Services Design, execute and automate tests of backend (and sometimes frontend) applications across a variety of architectures and cutting‑edge technologies. Architect automation frameworks, define automation strategies and develop automated tests to validate the use‑cases as per the product specifications, requirements and ensure its stability with ease of maintenance. Ensure comprehensive test coverage by working closely with the engineering and product teams to prioritize testing execution and report on test execution progress and results. Participate in design and specification reviews, and use this information to design test plans. Assist cross‑functional teams in troubleshooting and problem identification. Preferred Qualifications Bachelor’s or Master’s Degree in Computer Science, Information Technology or a related field. 6 to 9 years of working experience in web application testing and automation. Demonstrate solid programming fundamentals, object‑oriented concepts and be proficient in one or more programming languages (e.g. Golang, Ruby, Python, Java). Hands‑on experience with any one public cloud environment like GCP, AWS, or Azure. Exposure to API testing using tools such as Postman. Proficient with Bash, Python, JavaScript or similar scripting languages. Experience with Selenium or Cucumber is a plus. Good knowledge of networking and operating system concepts. Strong analytical and problem‑solving skills. Strong understanding of QA practices and approaches. Strong troubleshooting and debugging skills. Ability to write test plans and test strategy documents. Ability to understand functional/technical specifications and analyze data. Enjoy working in an agile environment. Rakuten provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type. Rakuten considers applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetic information, protected veteran status, sexual orientation, gender, gender identity or expression or any other characteristic protected by federal, state, provincial or local laws. #J-18808-Ljbffr