Customer Service Executive

6 hours ago

singapore PBA SYSTEMS PTE LTD Full-time
Job Summary

The Customer Service Executive assists & support the Sales Manager in customer enquiry & sales transactions and Order fulfilment.

Job Responsibilities
  • Attend to customer enquiries through email and phone, prompt reply/acknowledgement to customer and general sales matters.
  • Prepare Quotations, Sales Order, Sub-contractor update report.
  • Monitor and follow up on customers’ orders and RMA support.
  • Sales support for the fulfilment of orders placed by customers.
  • Ensure proper documentation records and filings
  • Create and maintain customer records includes NDA, vendor & customer form, Credit Note form.
  • Liaise with forwarder and vendor on shipment.
  • Any other duties as assigned by supervisor
People Requirements
  • GCE “N”/ ”O” Level, Diploma minimum requirement.
  • Experience in a sales support role for B2B sales will be an advantage.
  • Proficient in MS Excel.
  • Able to work in a fast paced, dynamic environment.
  • Able to work independently with minimal supervision and good team player.
  • Positive attitude with great interpersonal and communication skills.
  • Able to start work immediately is an added advantage.