Customer Service Executive
6 hours ago
singapore
PBA SYSTEMS PTE LTD
Full-time
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Job Summary
The Customer Service Executive assists & support the Sales Manager in customer enquiry & sales transactions and Order fulfilment.
Job Responsibilities- Attend to customer enquiries through email and phone, prompt reply/acknowledgement to customer and general sales matters.
- Prepare Quotations, Sales Order, Sub-contractor update report.
- Monitor and follow up on customers’ orders and RMA support.
- Sales support for the fulfilment of orders placed by customers.
- Ensure proper documentation records and filings
- Create and maintain customer records includes NDA, vendor & customer form, Credit Note form.
- Liaise with forwarder and vendor on shipment.
- Any other duties as assigned by supervisor
- GCE “N”/ ”O” Level, Diploma minimum requirement.
- Experience in a sales support role for B2B sales will be an advantage.
- Proficient in MS Excel.
- Able to work in a fast paced, dynamic environment.
- Able to work independently with minimal supervision and good team player.
- Positive attitude with great interpersonal and communication skills.
- Able to start work immediately is an added advantage.