Technical Customer Service

3 weeks ago


Singapur, Singapore Randstad Singapore Full time

Technical Customer Service (Electronics) Join to apply for the Technical Customer Service (Electronics) role at Randstad Singapore 3 days ago Be among the first 25 applicants This range is provided by Randstad Singapore. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range Direct message the job poster from Randstad Singapore Team Manager | Talent Acquisition | Supply Chain and Facilities Management about the company Our client, a premier electronics manufacturer, is looking for a Technical Customer Service specialist to fill a newly created vacancy driven by strategic company expansion. details Permanent role East responsibilities: Act as the primary technical point of contact for regional clients, ensuring swift and effective troubleshooting. Oversee quality assurance inquiries by leading RMA processes and detailed 8D root-cause analysis. Educate stakeholders through engaging technical workshops and ongoing knowledge-sharing for sales teams. Partner with customers to provide technical guidance on product applications and manufacturing workflows. Commit to superior service delivery through clear, concise technical reporting and documentation. Support the wider team with flexible assistance on special assignments as they arise. Requirements: Min Diploma in Electronics Engineering or related Preferably talents with at least 5 years of relevant experience in customer support, RMA handling and electronics related roles To apply online please use the 'apply' function, alternatively you may contact Noelle at noelle.ng(@)randstad.com.sg(EA: 94C3609/ R ) Seniority level Entry level Employment type Full-time Job function Customer Service, Manufacturing, and Supply Chain Industries Appliances, Electrical, and Electronics Manufacturing Referrals increase your chances of interviewing at Randstad Singapore by 2x #J-18808-Ljbffr



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