Loyalty Marketing Associate

4 days ago

Singapur, Singapore Singapore Airlines Full time

Loyalty Marketing Associate (Priority Passenger Services) Join to apply for the Loyalty Marketing Associate (Priority Passenger Services) role at Singapore Airlines Job Description The successful candidate will join the Priority Passenger Services (PPS) Department in SIA Loyalty Marketing Division. He/she will be part of a dynamic team that provides superior customer service to PPS Club members in Singapore. Key Responsibilities Provide administration and operational support to the team Manage the PPS Club mailbox Generate reports from internal customer platforms to support daily servicing functions, as well as for data analysis and review Assist in hosting and registration duties at PPS Club events Ensure the dissemination of escalated correspondence for follow up action, and responding to PPS Club members’ general queries Provide logistical support such as arranging for delivery of gifts to members and preparing event deliverables, including upkeeping of records of corporate gift inventories Design and develop the content and HTML for eDMs sent out to members, and update event-related pages on the company’s website Requirements Diploma in any discipline Knowledge and experience in HTML coding and eDM content creation an added advantage Digitally savvy with good proficiency in Microsoft Office suite of products, primarily Excel Highly motivated and meticulous Good team player who can also act as independent contributor Strong interpersonal and communication skills (verbal and written) Resourceful and adaptable We thank all candidates for your interest in Singapore Airlines, and regret that only shortlisted candidates will be notified. Referrals increase your chances of interviewing at Singapore Airlines by 2x #J-18808-Ljbffr

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