Infra Engr, Adaptive Ops

1 week ago

Singapore Singtel Group Full time

Select how often (in days) to receive an alert:

  • To provide Maintenance and Operation Support for Data Center Common Infra Structure

RESPONSIBILITIES:

  • Assess & implement SR/CR within the stipulated SLA
  • Provide supporting documentation, reports, and other information to management
  • Support and verify the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs.
  • Shall ensure that the System Software, inclusive of operating system, its associated system software and all attached components are operational at all times
  • Assist in problem/incident resolution and determination
  • Shall work with equipment vendors, service providers, system integrators and any necessary parties to analyze, troubleshoot and resolve all system-related problems so as to restore the system to operational ready state
  • Shall promptly notify the Customer of any new vulnerability released by equipment /software vendors or any security advisory that affects the Customer system
  • Shall obtain the updates and patches for all vulnerabilities from the equipment /software vendors and ensure that these updates/patches are tested and implement them on the affected system upon the Customer's approval and time stipulated by the Customer
  • 24x7 Standby Support required
  • Expected to work during off-peak hours on scheduled system activities

REQUIREMENTS:

  • Bachelor's degree in a relevant field.
  • 3 to 5 years of experience in administering Windows-based systems and infrastructure.
  • Proficiency in Windows Server operating systems (2019).
  • Strong understanding of Active Directory, Group Policy, DNS, and DHCP.
  • Familiarity with monitoring tools and systems management solutions.
  • Excellent problem-solving and troubleshooting skills.
  • Strong communication and interpersonal abilities.

What you might also need to have:

  • Microsoft System Center Suite (SCVMM, SCOM, SCCM, WSUS)
  • Exchange 2019 and Skype 2019 administration
  • Netbackup 10.x and Data Domain for backup and recovery solutions
  • Nutanix HCI for virtualization and storage solutions
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