Director of Sales

3 days ago

Singapur, Singapore Grand Hyatt Singapore Full time

Summary

Step into a strategic leadership role as Director of Sales, where you will drive the commercial performance of the hotel by leading a high-performing sales team and strengthening key business partnerships. You will be at the forefront of all selling activities, collaborating with Rooms, Food & Beverage, Events, and other revenue-generating departments to optimise total revenue across all segments - including Corporate, Luxury, MICE, and Event Sales. If you are a dynamic and confident leader with a passion for building relationships and delivering exceptional results, we invite you to join us in creating memorable experiences for our guests and clients.

Key Responsibilities
  • Provide overall leadership and direction to the Sales team, ensuring strategic alignment with hotel goals and market positioning.
  • Develop and implement effective sales strategies to drive business across all key segments -Corporate, Luxury, MICE, and Events.
  • Collaborate with Revenue Management, Marketing, and operational departments to maximise profitability and ensure seamless execution of group and event bookings.
  • Cultivate and maintain strong relationships with top accounts, industry partners, and stakeholders to ensure long-term business growth.
  • Oversee the preparation of annual sales plans, forecasts, and budgets, ensuring clear tracking of performance metrics and KPIs.
  • Lead by example in client engagement, customer service, and after-sales support, promoting a culture of excellence and accountability within the team.
  • Represent the hotel at major trade shows, roadshows, and client events to strengthen brand presence and develop new opportunities.
  • Mentor and develop the sales team, fostering a collaborative, high-performance work environment focused on results and continuous improvement.
Qualifications

Note: Due to Singapore’s foreign worker work pass restrictions, only Singapore Citizens or Permanent Residents will be considered for this position.

  • Degree or diploma in Hospitality, Sales & Marketing, or a related field.
  • Minimum of 5 years' experience as an Associate Director of Sales or equivalent leadership role within the hospitality industry.
  • Strong track record in managing sales teams and achieving targets across Corporate, Luxury, MICE, and Event Sales segments.
  • Commercially savvy, highly motivated, and results-driven, with strong strategic thinking and business acumen.
  • Excellent communication and interpersonal skills, with the ability to build trust and rapport at all levels - internally and externally.
  • A passionate team leader who inspires and empowers others while maintaining a high level of client engagement and service delivery.
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